5 Troubleshooting 
 
 
5
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Cause Conrming Methods Corrective Action
3. Speed of high-
speed searching 
home switch 
signal is too 
small.
Check distance from initial position of 
returning to home to home switch. Then 
check whether H5-32 (speed of home 
switch signal at high-speed searching) 
is too small, resulting in too long time of 
nding home switch. 
Increase H05-32.
Er.730: Encoder battery warning
Cause Conrming Methods Corrective Action
Battery voltage of absolute encoder is 
lower than 3.0 V.
Measure battery voltage.
Replace a new battery with matching 
voltage.
Er.831: AI zero drift too large
Cause Conrming Methods Corrective Action
1. AI wiring is incorrect 
or interference exists.
Check wiring by referring to correct wiring 
diagram.
Use shielded twisted pair cable and shorten 
cable length.
Increase AI lter time constant:
AI1 lter time constant: H03-51
AI2 lter time constant: H03-56
2. The servo drive is 
faulty.
Disconnect AI cable (input voltage is 0). 
Check whether AI sampling value in group 
H0B exceeds 500 mV.
If AI sampling value in group H0B exceeds 
500 mV, replace the servo drive.
Er.900: DI emergency braking
Cause Conrming Methods Corrective Action
DI function FunIN.34: 
EmergencyStop is triggered.
Check whether logic of DI set for 
FunIN.34: EmergencyStop is valid.
Check the running mode and clear DI 
braking valid signal on the prerequisite of 
ensuring safety.
Er.909: Motor overload warning
Cause Conrming Methods Corrective Action
1. Wiring of motor and 
encoder is incorrect or poor.
Check wirings between servo drive, servo 
motor and encoder according to correct 
wiring diagram.
Connect wirings based on correct 
wiring diagram.
Prefer to use the cable congured by 
Inovance as standard.
When self-made cable is used, make 
and connect wirings according to 
hardware wiring guidance.
2. The load is too heavy. 
The motor keeps output of 
effective torque higher than 
rated torque for a long time.
Conrm overload characteristic of servo 
drive or servo motor.
Check whether average load rate (H0B-12) 
is greater than 100.0% for long time.
Replace a large servo drive and 
matching servo motor.
Reduce the load and increase 
acceleration/deceleration time.
3. Acceleration/deceleration 
is too frequent or load inertia 
is too large.
Calculate load inertia ratio or perform load 
inertia ratio auto-tuning. Then view H08-15 
(load inertia ratio).
Conform single running cycle when  servo 
motor runs in circular.
Increase acceleration/deceleration 
time.
4. The gain is improper, 
causing too high rigidity.
Observe whether motor vibrates and 
generates noise during running.
Adjust the gain.