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NS-UZ7WH0
www.insigniaproducts.com
Troubleshooting
WARNINGS:
• Use extreme caution with children. Your freezer should not be accessible to
child's play.
• Do not try to repair your freezer yourself. Contact authorized service
personnel.
PROBLEM SOLUTION
My freezer does not work. • Make sure that your freezer is securely plugged
into a working outlet.
• Make sure that your power source has the correct
voltage. Your freezer’s voltage rating is on a label
on the back of your freezer.
• Check the house fuse or circuit breaker box and
replace the fuse or reset the circuit breaker.
My freezer has a bad odor. • Make sure that all food with a strong odor (like
onions) is wrapped or stored in airtight packaging.
• Certain containers and wrapping materials (such as
paper, foil, or plastic) can cause odors. If you think
this might be the case, try using different
containers or a different brand of wrapping
material.
• Check for spoiled food and remove it.
• Clean the inside of your freezer. See
Cleaning your
freezer on page 20.
The freezer door does not
close completely.
• Make sure that no food packages are in the way.
• Make sure that the door gasket (seal) is clean. See
Cleaning your freezer on page 20.
• If the door gasket does not seal, try heating then
cooling the seal. You can use an electric hair dryer
to heat the seal.
• Make sure that your freezer is level. See Leveling
your freezer on page 14.
The freezer door is hard to
open or close.
• When you open the freezer door, warm air rushes
inside. When you close the door, the warm air
rushes to the condenser which causes a vacuum.
This causes the door to be hard to open for about
10 to 15 seconds after closing.
• If the door is hard to open at other times, try
rubbing paraffin wax or petroleum jelly along the
edges of the entire gasket. Paraffin wax is used for
canning and is safe for use around food.
• If the door is hard to close, try slightly loosening
the tension on the door hinges.
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