Troubleshooting
Rice is half cooked or too
hard
Too little water
Adjust dry rice and water
ratio according to recipe
Lid opened too early
After cooking cycle
completes, leave the lid on
for 5 more minutes
10
11
12
Rice is too soft
Too much water
Adjust dry rice and water
ratio according to recipe
13
The cooker beeps 5 times
and displays ‘burn’ message
after the cooking program
started.
Indication of overheating.
The cooker has reduced the
heating temperature, and
may not reach cooking
pressure
Starch deposits at the
bottom of the inner pot
might have clogged heat
dissipation. Stop the cooker
and inspect the bottom of
the inner pot
Occasional ticking or light
cracking sound
The sound of power switch-
ing and expanding pressure
board when changing
temperature
This is normal
Bottom of the inner pot is
wet
Wipe bottom of the inner
pot dry before cooking
9
code appearing on
screen and the
warning beep is ON
Faulty temperature sensor
Contact support
Faulty temperature sensor
Contact support
Temperature is too high
because inner pot is not
placed into the cooker base
Insert the inner pot
properly
Temperature is too high
because there is no water in
inner pot
Put food and water in the
inner pot
Faulty pressure sensor
Contact support
C1
C2
C5
C6
Problem
Possible reason
Solution
26
C6H
C6L
Faulty HIGH pressure sensor
Faulty LOW pressure sensor
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