Intel
®
Server Board S5500BC User’s Guide 41
• If you suspect a transient voltage spike, power outage, or brownout occurred, reload
the software and try running it again. Symptoms of voltage spikes include a
flickering video display, unexpected system reboots, and the system not responding
to user commands.
Note: Random errors in data files: If you get random errors in your data files, they may be
getting corrupted by voltage spikes on your power line. If you experience any of the above
symptoms that might indicate voltage spikes on the power line, you may want to install a
surge suppressor between the power outlet and the system power cord.
Devices are not Recognized under Device Manager
(Microsoft Windows* Operating System)
The Microsoft Windows* operating systems do not include all of the drivers for the Intel
®
chipsets, onboard NICs, and other components. Refer to “Additional Information and
Software” for a link to the current drivers and chipset files.
Hard Drive(s) are not Recognized
Check the following:
• Make sure the drive is not disabled in the BIOS Setup.
• Make sure the drive is connected correctly and that it is plugged into the power
supply.
• Make sure the drive is compatible. Refer to “Additional Information and Software”
for a link to the tested drives.
• Make sure you have not exceeded the power budget for the server. Refer to
“Additional Information and Software”for a link to software to check your power
budget.
• Verify your SAS or SATA drives are connected to the correct ports on the server
board and the chassis backplane. See your chassis documentation for more
information.
• If using a RAID configuration with an add-in RAID adapter, make sure the RAID
card is installed correctly.
Bootable CD-ROM Is Not Detected
Check the following:
• Make sure the BIOS is configured to allow the CD-ROM to be the first bootable
device.
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