Troubleshooting
6
35
USER’S GUIDE
If you experience any difficulties after you have
connected your RemotePoint Presenter and installed the
software, please consult these troubleshooting guidelines:
• Check your connections. Make sure that the
RemotePoint Presenter receiver is securely plugged
into your computer’s USB port.
• Reprogram the receiver. Simply point the
RemotePoint Presenter Remote’s laser at the
starburst on the receiver until the green light glows
steadily.
• Make sure that the RemotePoint Presenter software
program is running. If not, start the program and try
the RemotePoint Presenter Remote again.
• Check the RemotePoint Presenter Remote batteries.
Low batteries can prevent the RemotePoint Presenter
from operating.
• Restart Windows. Sometimes restarting or powering
the computer off and back on will restore cursor
motion when the RemotePoint Presenter program is
restarted.
• Try installing the RemotePoint Presenter receiver
and software on another computer.
Note: The RemotePoint Presenter is a Microsoft
compatible mouse. It is not necessary to load the
RemotePoint Presenter software to use it as a
mouse. However, not all computers are the same.
Some computers (especially notebooks) have USB
ports configured so you can simply plug the
receiver in, power up the computer and
RemotePoint Presenter works. Other computers
might require you to change one or more settings.
Please consult your computer’s user guide to
determine if your computer is capable of working
with multiple pointing devices or automatic
detection of an external mouse.
Usually, this can be changed in
the system BIOS.
No Mouse Cursor
Motion in
Windows
To Next Page
Loading...