Concord 4 User Manual 69
I can’t arm my system to Level 3 (away).
If a delay door is open while you’re trying to arm the system to Level 3 or a
delay door was not activated after the arming attempt, the system will arm to
Level 2 instead. Close the delay door, arm the system to Level 3, and then
exit through a delay door.
How do I disable my system long enough to retrieve messages from work or to
do banking over the phone?
Solutions include:
• Disengage the security system from local phone control by entering #, 7,
3. The system responds by returning a dial tone.
• Pick up the phone receiver and wait 5 seconds before dialing any
numbers. After the 5-second period, the system disables local phone
control and ignores phone commands.
My lights don’t come on automatically as they’ve been programmed to do.
Try the following:
• Make sure the lamp has a working bulb.
• Make sure the lamp is plugged in at a working outlet that is not controlled
by a light switch.
• Check to see if the lamp is plugged into a lamp module.
• Make sure that you’ve attached the correct time schedule as described in
“Advanced light control” on page 34.
• Check to see that you’ve set up the time schedule correctly as described
in “Time schedules” on page 31.
• Check the “Lights” on page 81 to see in which partition the light is set up
to be active.
Contact
For help operating and troubleshooting this product, contact your local installation
company.
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