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LETTER FROM THE PRESIDENT OF IPA
®
My name is Ian Vinci and I would like to thank you for your interest in our products.
In today’s world, we have all experienced the lack of service and consideration
demonstrated by many companies after you buy their products. They say whatever
they can to make the sale, and then it’s like pulling teeth to get any service response
out of them. I know this myself rsthand and because of this, I want to be sure that your
experience with IPA
®
meets your expectations and that IPA
®
never disappoints you with
our service or customer response.
To prove my commitment to you, if for any reason, you are not happy with one of our
products, or more importantly, with the response from our customer service department,
or any member of the IPA
®
team, I invite you to contact me directly via my email,
president@ipatools.com or call me at 888-786-7899. Your satisfaction is more important
to me than the sale itself. We will not be in business for long if we don’t make you
completely happy with our products and service. I want IPA
®
to be different and be known
for its quality and service.
With that said, please take a look at our product line. You will see innovative rst time
products that were created to help you do your job faster and better than before.
I would also like to invite you to critique our products. If you can think of a better way to
make them or changes that will make them work better, please contact me directly and I
will be sure to look into it. If you have an innovation and would like some
feedback, give me a call.
From all of us at IPA
®
, we thank you for taking the time to review our product line and wish
you and your family the very best of everything.
Ian Vinci
President
IPA
®
www.ipatools.com
Toll Free: 888-786-7899
Phone: 845-679-4500
Fax: 845-679-4600
(OEM) Original Equipment Manufacturer USA
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