Your Communications Solution
• Fixed Buttons
• MSG: Accesses message boxes
• Mute: Mute the call so that the caller
cannot hear your voice.
• Headset (icon): If a headset is plugged in
this button allows you to toggle between the
headset and handset.
• Dir: Allows you to search the directories using
alpha dialling
• Trans: Transfer the current active call or
access the Program menu while the phone is
idle.
• DND (Do-Not-Disturb): Blocks incoming calls.
You can also activate Do-Not-Disturb while the
phone is ringing - this terminates the call and
the caller will get a busy tone.
• Hold: Place a call on hold – the caller will
receive on-hold music or comfort tones.
• Menu button: Access the settings for your
phone, such as changing the font and display or
changing conguration.
• Volume button: Adjust the Ring, Headset,
Handset, and Speaker volume.
• Speaker button: Toggle the speakerphone On
and Off during a call. The button will automatically
illuminate when the phone is in menu mode.
• Flexible buttons: A line or feature can be
assigned to these buttons.
• LCD screen: Phone interface for status, dialing
directories, and text message information.
• Soft Keys: These buttons are interactive and
have a changing function based on the phone’s
status.
Phone Guide
Ericsson-LG Enterprise iPECS
1020i Handset Key Features Guide
1020i Button Layout
Using the Phone Book Directory
Access the stored
telephone numbers in your system
Press the Directory button and then enter rst character(s) of the name you wish to nd. Press the
key with the letter you require 1-4 times e.g. for the letter K press 5 twice (1 press = J, 2 =K, 3=L).
Press OK and then use the navigation key to scroll to the entry you require. Press OK to dial the
number or ‘Send’ from the appropriate Soft key
Phone Directory
Voicemail
Accessing your Voicemail
Press the Message button followed by one of the following options:.
1 – to give an internal user a call back
2 – to access your missed calls
3 – to access your voicemail
4 – to access your SMS (internal message)
If you do not know your password, contact your system administrator
Listening to Voicemail (Options)
Once you have accessed your voicemail inbox here are the options available to you:
Dial 1 - New messages
Dial 2 - Saved messages
Dial 3 - Urgent messages
Dial 4 - Send messages Manage greetings
Dial 5 - Personal options
Dial 8 - Set greeting or password
Dial 0 - To disconnect
Fixed
Buttons
Fixed
Buttons
Navigation
Key
Flexible
Buttons
OK Key
LCD Display
Handset
Speaker
Menu
Button
Dial Pad
Buttons
Speaker
Button
Volume
Button
Soft Keys
Ring/Message
Indicator
The 1020i has 12 programmable keys across 3 pages
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