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Christopher MillerJul 29, 2025
What to do if my IRIS IRIScan Executive 4 Scanner has a paper jam?
- VVincent SmithJul 29, 2025
If your IRIS Scanner has a paper jam, first, power it off by pressing and holding the Power button for 3 seconds, then quickly press it again to power it back on. The jammed document should feed through automatically. If that doesn't work, open the cover by holding the scanner with one thumb on the feeder and the other on the cover. Carefully and firmly press your thumb into the feeder and then raise the cover to release the top of the scanner from the bottom. Remove the jammed item, close the cover, and reinsert the item to rescan.
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