33
Fault Codes
Fault code
Reason
E10
Communication Fault
E14
Accelerator Fault
E15
Brake Lever Fault
E16
Motor Hall Sensor Fault
E50
Over-Voltage
FAQs
What if the scooter comes with missing accessories or broken parts?
Answer: Please take photos and email them to the support team. We will reply to you soon and send the
correct accessory or part replacement.
Are the tyres replaceable and how to replace them?
Answer: Yes, the tyres are replaceable. Please contact the support team for more information or search
“How to replace scooter offroad tyres” on YouTube.
What if the disc brakes don't work well?
Answer: You may contact us for instructions of disc brake adjustment or search "How to adjust scooter disc
brakes" on YouTube.
What if there are noises from the disc brakes?
Answer: It usually means the disc brake rotor tilts to cause friction noises. Please see the Disc Brake
Adjustment page. If you still have problems, please contact us for help.
What if there are fault codes on the screen?
Answer: If you see any fault codes, please contact the support team to remove them.
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