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iStorage diskAshur SSD User Manual

iStorage diskAshur SSD
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SSD
®
#1
www.istorage-uk.com
iStorage diskAshur
®
SSD Manual – v 2.1
User Manual
SSD
®
SSD
SSD
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iStorage diskAshur SSD Specifications

General IconGeneral
EncryptionAES-XTS 256-bit hardware encryption
Weight60g
Operating System CompatibilityWindows, macOS, Linux
Authentication7-15 digit PIN code
ComplianceFIPS 140-2 Level 3
Operating Temperature0°C to +50°C (Operating), -20°C to +70°C (Storage)
Enclosure MaterialExtruded aluminium
Security FeaturesPIN code access, Brute-force protection

Summary

Introduction

Box Contents

iStorage diskAshur SSD drive with integrated USB cable

Includes the main drive unit with its attached USB cable.

Travel Pouch

A pouch for carrying and protecting the diskAshur SSD.

USB Y-cable

An optional cable for increased power delivery or connection flexibility.

Quick Start Guide

A brief guide to get the user started with the diskAshur SSD.

1. diskAshur SSD Layout

Cancel button

Used to cancel operations, return to previous steps, or exit Admin Mode.

Button

Used for accessing the drive and confirming actions like password entry.

LED Indicator lights

Visual cues indicating the drive's status and mode (RED, BLUE, GREEN).

2. Connecting the diskAshur SSD

Caution: Use only the included cables

Warning about using only provided cables to avoid drive damage.

Note: If the LED indicator light does not power

Instruction to use the USB Y-cable if the LED does not power on a single connection.

3. Connecting the diskAshur SSD with USB Y-cable

4. How do I use the diskAshur SSD the first time?

5. What if I forget the User Password?

Caution: If you forget or lose your ADMIN password

Warning about data loss if the Admin password is forgotten and the need for a complete reset.

6. Entering the Standby Mode

7. Entering the User Mode

8. Exiting the User Mode

9. Entering the Admin Mode

Note: The diskAshur SSD cannot be recognized

Important note that the drive is not recognized by the OS in Admin Mode.

Note: If the LED indicator light flashes RED

Troubleshooting tip for when the drive returns to Standby Mode during Admin login.

10. Exiting the Admin Mode

11. Changing the Admin Password

Note: If the LED indicator light flashes RED three times

Guidance on password length requirements and LED feedback for errors.

Note: If the LED indicator light flashes RED intermittently

Troubleshooting notes for incorrect password entry or timeouts in Admin Mode.

12. Adding a new User Password

13. Deleting the User Passwords

14. Changing the User Password

15. Setting the Unattended Auto Lock Feature

16. Brute Force Protection

17. Setting a Self Destruct Password

Note: After initiating the Self Destruct sequence

Information on the consequences of the self-destruct sequence and required reset.

Note: The PIN must be a minimum of 6 digits

PIN requirements for the self-destruct password and its relationship to other passwords.

18. Completely resetting the diskAshur SSD

Attention: Completely resetting the diskAshur SSD will reset the encryption key

Critical warning about data loss and the need for partitioning/formatting after a full reset.

19. Initializing and formatting the diskAshur SSD after a complete reset

20. Hibernating, Suspending, or Logging off from the Operating System

Attention: To ensure the data integrity of your diskAshur SSD

Important precautions for data integrity when the computer is unattended or shared.

21. Troubleshooting

Q: How do I use the diskAshur SSD the first time?

Answers common questions about initial setup and usage of the drive.

Q: What can I do if I forget the User Password?

Provides steps to recover or reset a forgotten user password.

Q: What can I do if I forget the Admin Password?

Explains the process for forgetting the admin password, including a complete reset.

Q: Why did the operating system not recognize

Troubleshooting steps for when the OS fails to recognize the drive after a reset.

Q: How do I use the diskAshur SSD without a password?

Clarification that the drive cannot be used without a password due to its encryption.

Q: What encryption algorithm is used in this product?

Details the encryption standard used, AES 256-bit.

Q: Why could I not initialize, partition or format the diskAshur SSD?

Explains requirements for administrator privileges for disk management operations.

Q: Do I require “Admin Rights” for the diskAshur SSD to work?

Q: I'm getting a continuously flashing red light what is wrong?

Q: My diskAshur SSD locks for no reason when connected to my computer whilst I'm using it, what is causing this?

Q: My diskAshur SSD locks when my computer sleeps/hibernates how can I stop this?

Q: The diskAshur SSD will not power on when connected to my computer?

Q: I want to use my diskAshur SSD with different Operating Systems how can that be done?

Q: How many unique User ID's can I create?

22. Technical Support

23. Warranty and RMA information

Disclaimer and terms of warranty:

Detailed legal disclaimer and terms governing the product's warranty.

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