Jackson MSC TEMPSTAR - User Manual

Questions and Answers

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gatesthomasJul 30, 2025
What to do if my Jackson MSC Dishwasher won't fill and the power light is off?
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  kimberlymoranJul 30, 2025
  If your Jackson MSC Dishwasher doesn't fill after closing the door and the power light isn't on, there might be several reasons. First, check if the service breaker has tripped and reset it. If it trips again, an electrician should check the machine's amp draw. Next, ensure the machine is properly connected to the power source. If those aren't the issue, the power switch might be faulty, so verify its wiring, and replace it if needed. Also, the timer motor might be faulty. Check if the timer is rotating and if the motor is receiving power; if so, replace the motor or timer assembly. Lastly, the wash motor could be faulty or damaged. Ensure it's getting power, and if it is, replace the motor.
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turnerbarbaraAug 3, 2025
Why won't my Jackson MSC Dishwasher rinse during the autocycle?
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  Alexa CooperAug 3, 2025
  If your Jackson MSC Dishwasher won't rinse during the auto cycle, it could be due to several reasons. Check the following: * The rinse solenoid might be defective. Repair or replace it as needed. * A fill microswitch might be faulty. Replace the microswitch. * Ensure there's water at 20 PSI connected to the machine. * Verify that the incoming, rinse, and wash water temperatures meet the minimum requirements on the machine data plate. * Adjust the detergent concentration as needed for the amount of water the machine holds, as too little or too much detergent can cause issues.
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Stacy LopezAug 7, 2025
Why does my Jackson MSC Dishwasher run continuously in the wash cycle?
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  barrerakristinAug 7, 2025
  If your Jackson MSC Dishwasher runs continuously in the wash cycle, it could be due to a few reasons. First, check if the machine is in Delime mode and flip the NORMAL/DELIME switch to NORMAL. If that's not it, the timer motor may be faulty; verify that the timer is rotating, and if not, check if the motor is receiving power. If it is, replace the motor and/or timer assembly. Lastly, the cam timer might be jammed by an obstruction; remove any obstruction you find.
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ashleyperezAug 11, 2025
How to troubleshoot a Jackson MSC Dishwasher when the wash or rinse heater doesn't work?
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  derektateAug 12, 2025
  If the wash or rinse heater isn't working in your Jackson MSC Dishwasher, several factors could be the cause. Start by checking the heater element for continuity; if it's open, replace the heater. The heater contactor could also be faulty, so replace it if necessary. Additionally, the thermostats might be misadjusted or faulty, so verify their operation and settings, and replace them if needed. Clogged or obstructed rinse arms can also cause this issue, so remove and clean them. Finally, low incoming water pressure can be a factor; adjust the water pressure regulator to ensure a 20 PSI flow.
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Lee HarmonAug 15, 2025
What causes the rinse water in my Jackson MSC Dishwasher to not reach the required temperature?
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  Sandra CooperAug 15, 2025
  If the rinse water in your Jackson MSC Dishwasher isn't reaching the required temperature, it could be due to a faulty rinse heater. Check the element for continuity; if it's open, replace the heater. Alternatively, the thermostats might be misadjusted or faulty, so verify their operation and setting, replacing them if necessary. Finally, the rinse thermometer itself could be defective, so try replacing it.
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Samantha RamirezAug 20, 2025
Why won't my Jackson MSC Dishwasher fill when the power light is on?
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  Patrick BrownAug 20, 2025
  If your Jackson MSC Dishwasher isn't filling after you close the door, but the power light is on, there are a few potential reasons. The rinse solenoid valve might be faulty, so repair or replace the valve as needed. Another possibility is a faulty door switch; verify the wiring of the switch, and if it's correct, replace the switch. Lastly, the high level probe could be fouled or faulty; clean the probe if it's fouled, and if it's clean but still not working, replace it.
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Kevin ShawAug 25, 2025
Why is my Jackson MSC Dishwasher leaking water at the wash pump?
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  grussellAug 25, 2025
  If you notice a water leak at the wash pump of your Jackson MSC Dishwasher, there are a few potential causes. First, the wash pump seal might be defective, so replace the seal. Also, check if the petcock or pump drain (if equipped) is not shut or tight; close or tighten it as needed. Finally, loose hoses or hose clamps on the wash pump can cause leaks, so tighten the hose clamps.