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Jacuzzi Whirlpool Bath EL21000B 10/06
General Whirlpool Bath Troubleshooting Guide
PROBABLE CAUSES PROBLEM REMEDY
Pump/Motor does not start.
Pump/Motor operates but no fully
adjustable jets are functioning.
Pump/Motor operates but air is not
injected into water.
Water leakage from pump unions.
Pump/motor shuts off by itself or with
wall timer, before set time elapses.
Chromatherapy lights fail to operate.
No power to pump/motor.
Pump/motor not plugged in.
Pump/motor faulty.
Jets are closed.
Suction cover/strainer may be
clogged.
Air valves closed.
Overtightened, O-ring may be
pinched or improperly seated, under
tightened.
Motor thermal protection has deacti-
vated pump/motor due to overheat-
ing. (Supply voltage low.)
GFCI tripped.
Inadequate supply wiring.
Connector has come loose.
Reset GFCI.
Insert plug fully into outlet.
Replace pump/motor assembly.
Open jets by rotate counterclockwise.
With motor turned OFF, remove suction
cover/strainer and remove any debris. Re-
place suction cover before operating.
Open air control valves.
Untighten unions check and reseat O-ring.
If O-ring has been pinched out of shape,
replace (refer to number below). When
tightening union nuts, hand tighten only.
Let motor cool; thermal protection will
reset. Check for proper ventilation.
(Check supply voltage.)
Reset GFCI. If it continues to trip do not
use this unit. Disconnect the unit and
have the problem corrected by a licensed
electrician before using.
Consult a licensed electrician to correct
wiring to unit.
Consult the nearest Jacuzzi authorized
service agent.
NOTE: If unit is within the warranty period, contact Jacuzzi Whirlpool Bath Service Support at 1-800-288-4002 with bath's serial
number before work is started. The Serial Number is located on the Specifi cation/Serial Number Plate. See page 24.
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