Software Version 3.3 Factory Field Upgrade
24-10025-113 Rev. –
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FACTORY FIELD UPGRADE
This document describes how to upgrade CK721-A controllers in the field to
Version 3.3. This is the only supported method for upgrading CK721-A
controllers when a P2000 host update fails and the controller constantly reboots
or fails to come back online with the host.
For standard CK721-A controller firmware upgrade procedures, refer to the
CK721-A Software Release Notes. The upgrade method described in this
document does not require the host.
NOTE: Procedures described in this document use the Tera Term Pro terminal
emulation software version 2.3. Use of other terminal emulation programs may
require different steps.
OVERVIEW
This document is divided into the following sections:
• System Requirements on page 1
• Computer to CK721-A Controller Connection on page 3
• Computer Configuration on page 4
• Tera Term Pro Configuration on page 6
• Firmware Version 3.3 Installation on page 9
• Restoring the Controller’s Configuration Settings on page 18
• CK721-A Version 3.3 Database Download on page 19
• Re-configuring the Computer on page 19
S
YSTEM REQUIREMENTS
You need the following hardware and software to perform the factory field
upgrade of the CK721-A controller firmware:
• A computer running Microsoft Windows XP® Professional or higher, or
Windows 2000 Professional
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