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Johnson Controls TEC3030 - User Manual

Johnson Controls TEC3030
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TEC3000 Series Networked and Wireless
Single- or Two-stage Economizer Thermostat
Controllers Quick Start Guide
North American emissions
compliance
United States
This equipment has been tested and found to comply with
the limits for a Class B digital device, pursuant to Part15
of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference ina
residential installation. This equipment generates, uses
and can radiate radio frequency energy and, if notinstalled
and used in accordance with the instructions, may cause
harmful interference to radio communications.However,
there is no guarantee that interference will not occur
in a particular installation. If this equipment doescause
harmful interference to radio or television reception,
which can be determined by turning the equipment
offand on, the user is encouraged to try to correct the
interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and
receiver.
Connect the equipment into an outlet on a circuit
different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV
technician for help.
Canada
This Class (B) digital apparatus meets all the requirements
of the Canadian Interference-Causing Equipment
Regulations.
Cet appareil numérique de la Classe (B) respecte toutes
les exigences du Réglement sur le matériel brouilleurdu
Canada.
Installation
Parts included
One TEC3000 Series Thermostat Controller with integral
mounting base
One installation instructions sheet
Location considerations
For networked models, locate the TEC3000 Series
Thermostat Controller:
On a partitioning wall, approximately 5 ft (1.5 m) above
the floor in a location of average temperature, to allow
for vertical air circulation to the TEC
Away from direct sunlight, radiant heat, outside walls,
outside doors, air discharge grills, stairwells, and from
behind doors
Away from steam or water pipes, warm air stacks,
unconditioned areas (not heated or cooled), or sources
of electrical interference
In a clear path between the integrated passive infrared
(PIR) occupancy sensor (if equipped) and the space it
monitors
For wireless models, also locate the thermostat controller:
Outside of a recessed area, metal enclosure, or shelving
unit
On the same building level as the other wireless devices
on the same personal area network (PAN)
At least 2 in. (51 mm) away from any metal obstruction
In the direct line of sight to other wireless devices on
the same PAN. Signal transmission is best if the path
between the TEC3000 and other wireless devices is
direct as possible. Line of sight is desirable but not
required. See Table 1 and Table 2 for the recommended
and maximum distances.
Away from metal and large solid obstructions, that
includes equipment rooms and elevator shafts and
concrete or brick walls, between the TEC3000 and
the ZFR182x or ZFR183x Router/Repeater or ZFR Pro
Coordinator Radio
Within range of two or more wireless devices on the
same PAN. Redundancy in the layout provides the best
reliability in wireless installations
At least 20 ft (6 m) from a microwave oven
For integrated PIR models, make sure that the thermostat
controller is located centrally, where occupant movement
is frequent. Ensure that the unit is not blocked by a plastic
tamper resistant enclosure (such as the GRD10A-608). The
plastic enclosure blocks the occupancy sensing capability.
The use of insulating foam pads is necessary for
installations where wiring passes through the wall to the
thermostat.
For wireless models, the effective transmission range and
distance for indoor applications vary because of wireless
signal absorption and reflection due to metal obstructions,
walls or floors, and furniture that is found in building
interiors.
Note: Allow for sufficient clearance to insert a USB
drive into the USB port
Important: Only connect memory devices to the USB
port. Do not use it for charging external devices.
*241135300036E*
Part No. 24-11353-00036 Rev. E
2020-12-15
(barcode for factory use only)
TEC3330-1x-xxx, TEC3331-1x-xxx, TEC3630-1x-xxx,
TEC3631-1x-xxx, TEC3030-1x-xxx, TEC3031-1x-xxx,
TEC313x-14-xxx

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Questions and Answers

  • A
    Adam MannSep 18, 2025
    What should I do if my Johnson Controls TEC3030 Controller displays Calibration Corrupt?
    • C
      Carolyn DunnSep 18, 2025
      If your Johnson Controls Controller displays 'Calibration Corrupt', it means that the factory calibration data is lost or not installed. The suggested solution is to order replacement units and return the affected devices to Johnson Controls under the RMA program.
  • D
    David BakerAug 31, 2025
    Why does my Johnson Controls Thermostat display Partial Restore Complete?
    • N
      Nathan HicksAug 31, 2025
      If your thermostat displays 'Partial Restore Complete' when restoring from a backup, it means not all items in the backup file were restored. This can happen if a value is outside the acceptable range or if there are inconsistencies in a setting's reliability. To resolve: 1. Create a Backup file on a USB drive for the TEC that is showing the issue. 2. Edit the backup file created in the previous step on a PC to reflect the desired settings. 3. Verify that the modified values are within minimum and maximum range in the backup file. 4. Restore the settings from the newly edited backup file on the TEC.
  • J
    Jean MartinezAug 27, 2025
    What causes Fan Lock on Johnson Controls Thermostat and how to resolve it?
    • A
      Abigail VelazquezAug 27, 2025
      If your Johnson Controls Thermostat displays 'Fan Lock', the switch connected to the BI configured for Fan Lock didn't sense airflow within 10 seconds of starting the fan, and control has been shut down. To resolve this: 1. Inspect equipment to ensure fan functions. 2. Check sensor functionality with an ohmmeter, and verify wiring to the TEC. 3. Reset fault by entering the menu, selecting Fault Status, and selecting the Fan Lock. 4. Order replacement units and return the affected devices to Johnson Controls under the RMA program.
  • K
    Kelly MoraSep 23, 2025
    Why doesn't the TEC3000 zone temperature change fast enough compared to a calibrated sensor?
    • W
      William JohnstonSep 23, 2025
      If the TEC3000 zone temperature doesn't change fast enough compared to a calibrated sensor, it's because the TEC3000 is configured by default for larger spaces with normal-sized equipment when a proportional device is active. To resolve this, select 'Control Setup > Tuning > Equipment Size > Oversized'.
  • J
    Jeffrey HammondSep 22, 2025
    Why is the temperature displayed on my Johnson Controls TEC lower than the actual room temperature?
    • N
      Nancy GarciaSep 22, 2025
      If the temperature displayed on your TEC is lower than the actual room temperature, it could be due to: * Cold air drafts entering the back of the TEC. Seal any holes behind the TEC to reduce drafts. * Air being forced through the TEC from a nearby vent. Move the location of the TEC or change the venting to prevent air from being forced through the TEC.
  • J
    James MaysSep 2, 2025
    What to do if Johnson Controls Thermostat displays Controller Fault?
    • J
      Jason SimsSep 2, 2025
      If your controller displays 'Controller Fault', it means an internal fault was detected and the controller was unable to recover. Order replacement units and return the affected devices to Johnson Controls under the RMA program.
  • I
    imillerSep 4, 2025
    How to fix 'Outdoor Temp Fail' on Johnson Controls Controller?
    • S
      stephanieduncanSep 4, 2025
      If the Johnson Controls Controller displays 'Outdoor Temp Fail', first check the wiring of the sensor. If the sensor was intentionally disconnected, reset sensors through the menu. If the problem continues, order replacement units and return the affected devices to Johnson Controls under the RMA program. The issue is likely due to the external outdoor air temperature sensor being disconnected or having failed.
  • L
    Linda HernandezSep 8, 2025
    What does 'Heating Ineffective' mean on my Johnson Controls Controller?
    • J
      Jennifer WebbSep 8, 2025
      If the Johnson Controls Controller displays 'Heating Ineffective', verify that the heating elements on the rooftop are functioning correctly. This happens because the supply air temperature has not increased above the configured Supply Air Temperature Alarm Offset while heating has been active for at least the Supply Air Temperature Alarm Delay.
  • A
    Ann VanceSep 15, 2025
    Why does Johnson Controls TEC3030 Controller display 'Cooling Unavailable' or 'Heating Unavailable' when it should be cooling or heating?
    • D
      davidclarkeSep 15, 2025
      If your Johnson Controls Controller displays 'Idle' with a unit status of 'Cooling Unavailable' (despite being above the cooling setpoint) or 'Heating Unavailable' (despite being below the heating setpoint), it means the 'Number of Compressors' is set to 'Not Used' while the controller is requesting cooling, or the 'Number of Heating Stages' is set to 'Not Used'. To fix this, adjust the number of compressors and heating stages to match the actual configuration of the unit.
  • M
    Meredith NashAug 25, 2025
    Why does my Johnson Controls Thermostat TEC3x3x show Outdoor Temp Fail?
    • G
      Glenn CollinsAug 25, 2025
      The 'Outdoor Temp Fail' message on your TEC3x3x Thermostat means the external outdoor air temperature sensor is either disconnected or has failed. Try these steps: 1. Check the sensor wiring. 2. If you intentionally disconnected the sensor, reset the sensors through the menu. 3. If the problem continues, order replacement units and return the affected devices to Johnson Controls under the RMA program.

Summary

North American Emissions Compliance

United States FCC Compliance

Details FCC Part 15 compliance for Class B digital devices in residential settings.

Canada Interference Regulations

States compliance with Canadian Interference-Causing Equipment Regulations.

Installation and Wiring

Installation Parts and Location

Lists included parts and provides guidance on optimal controller placement.

Mounting the Thermostat Controller

Step-by-step instructions for physically installing the thermostat.

Wiring Diagrams

Visual guides for connecting the thermostat to HVAC systems.

System Setup and Configuration

Home Screen and Display Customization

Personalizing the thermostat's home screen appearance and display options.

Touchscreen Interface and Icon Guide

Explains the meaning and function of all touchscreen icons.

User Access and USB Port Operations

Managing user lockout levels and utilizing the USB port for firmware.

Installer Configuration Menu

Accessing and performing initial controller setup tasks.

System Mode and Economizer Settings

Configuring HVAC modes, economizer availability, and related parameters.

Control, Fan, and Setpoint Configuration

Adjusting control modes, fan operation, and temperature setpoints.

Scheduling and Occupancy Management

Setting occupancy schedules and managing occupancy modes.

Advanced Control Features

Configuring dehumidification, optimal start, and motion sensing.

Auxiliary Output and Fan Circulation Control

Configuring auxiliary outputs and scheduled fan circulation.

Johnson Controls TEC3030 Specifications

General IconGeneral
BrandJohnson Controls
ModelTEC3030
CategoryController
LanguageEnglish

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