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Johnson Controls TEC3330-1 Series - User Manual

Johnson Controls TEC3330-1 Series
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TEC3000 Series Networked and Wireless
Single- or Two-stage Economizer Thermostat
Controllers Quick Start Guide
North American emissions
compliance
United States
This equipment has been tested and found to comply with
the limits for a Class B digital device, pursuant to Part15
of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference ina
residential installation. This equipment generates, uses
and can radiate radio frequency energy and, if notinstalled
and used in accordance with the instructions, may cause
harmful interference to radio communications.However,
there is no guarantee that interference will not occur
in a particular installation. If this equipment doescause
harmful interference to radio or television reception,
which can be determined by turning the equipment
offand on, the user is encouraged to try to correct the
interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and
receiver.
• Connect the equipment into an outlet on a circuit
different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV
technician for help.
Canada
This Class (B) digital apparatus meets all the requirements
of the Canadian Interference-Causing Equipment
Regulations.
Cet appareil numérique de la Classe (B) respecte toutes
les exigences du Réglement sur le matériel brouilleurdu
Canada.
Installation
Parts included
• One TEC3000 Series Thermostat Controller with integral
mounting base
• One installation instructions sheet
Location considerations
For networked models, locate the TEC3000 Series
Thermostat Controller:
• On a partitioning wall, approximately 5 ft (1.5 m) above
the floor in a location of average temperature, to allow
for vertical air circulation to the TEC
• Away from direct sunlight, radiant heat, outside walls,
outside doors, air discharge grills, stairwells, and from
behind doors
• Away from steam or water pipes, warm air stacks,
unconditioned areas (not heated or cooled), or sources
of electrical interference
• In a clear path between the integrated passive infrared
(PIR) occupancy sensor (if equipped) and the space it
monitors
For wireless models, also locate the thermostat controller:
• Outside of a recessed area, metal enclosure, or shelving
unit
• On the same building level as the other wireless devices
on the same personal area network (PAN)
• At least 2 in. (51 mm) away from any metal obstruction
• In the direct line of sight to other wireless devices on
the same PAN. Signal transmission is best if the path
between the TEC3000 and other wireless devices is
direct as possible. Line of sight is desirable but not
required. See Table 1 and Table 2 for the recommended
and maximum distances.
• Away from metal and large solid obstructions, that
includes equipment rooms and elevator shafts and
concrete or brick walls, between the TEC3000 and
the ZFR182x or ZFR183x Router/Repeater or ZFR Pro
Coordinator Radio
• Within range of two or more wireless devices on the
same PAN. Redundancy in the layout provides the best
reliability in wireless installations
• At least 20 ft (6 m) from a microwave oven
For integrated PIR models, make sure that the thermostat
controller is located centrally, where occupant movement
is frequent. Ensure that the unit is not blocked by a plastic
tamper resistant enclosure (such as the GRD10A-608). The
plastic enclosure blocks the occupancy sensing capability.
The use of insulating foam pads is necessary for
installations where wiring passes through the wall to the
thermostat.
For wireless models, the effective transmission range and
distance for indoor applications vary because of wireless
signal absorption and reflection due to metal obstructions,
walls or floors, and furniture that is found in building
interiors.
Note: Allow for sufficient clearance to insert a USB
drive into the USB port
Important: Only connect memory devices to the USB
port. Do not use it for charging external devices.
*241135300036E*
Part No. 24-11353-00036 Rev. E
2020-12-15
(barcode for factory use only)
TEC3330-1x-xxx, TEC3331-1x-xxx, TEC3630-1x-xxx,
TEC3631-1x-xxx, TEC3030-1x-xxx, TEC3031-1x-xxx,
TEC313x-14-xxx

Other manuals for Johnson Controls TEC3330-1 Series

Questions and Answers

  • A
    amberochoaSep 12, 2025
    What should I do if the changeover temperature on my Johnson Controls Fan is sensing a hot supply, but the controller is requesting cooling?
    • A
      Adrienne AdkinsSep 12, 2025
      First, verify that the supply is not in heating mode. If it is, nothing can be done from the TEC. Check the wiring of the supply temperature sensor or switch. Check the placement of the supply temperature sensor or switch. Verify that the changeover is set up correctly for the type of sensor attached (sensor or switch).
  • A
    alvaradomarkSep 14, 2025
    What to do if Johnson Controls Controller shows 'Internal Sensor Fail'?
    • M
      Mr. Joshua ValdezSep 14, 2025
      Order replacement units and return the affected devices to Johnson Controls under the RMA program. This is due to an internal sensor failure on the TEC.
  • B
    Brian FriedmanAug 27, 2025
    Why is my Johnson Controls TEC3330-1 Thermostat requesting heating in Cooling Mode?
    • C
      Courtney WestAug 27, 2025
      Change the Control Mode to Auto or Heating.
  • M
    michaelhurleySep 3, 2025
    What to do if Johnson Controls Thermostat displays Fan Lock?
    • D
      David LeeSep 3, 2025
      If your Johnson Controls Thermostat displays 'Fan Lock,' it means the switch connected to the BI configured for Fan Lock did not sense airflow within 10 seconds of starting the fan, and control has been shut down. First, inspect the equipment to ensure the fan functions. Then, check sensor functionality with an ohmmeter and verify the wiring to the TEC. Next, reset the fault by entering the menu, selecting Fault Status, and selecting the Fan Lock. If problems continue, order replacement units and return the affected devices to Johnson Controls under the RMA program.
  • S
    Scott FrancisAug 27, 2025
    Why does my Johnson Controls TEC3330-1 Thermostat display Partial Restore Complete?
    • R
      Rebecca MclaughlinAug 27, 2025
      If your thermostat displays 'Partial Restore Complete' when restoring from a backup, it means not all items in the backup file were restored. This can happen if a value is outside the acceptable range or if there are inconsistencies in a setting's reliability. To resolve: 1. Create a Backup file on a USB drive for the TEC that is showing the issue. 2. Edit the backup file created in the previous step on a PC to reflect the desired settings. 3. Verify that the modified values are within minimum and maximum range in the backup file. 4. Restore the settings from the newly edited backup file on the TEC.
  • J
    Joel ChandlerSep 7, 2025
    How to fix an unresponsive touchscreen on a Johnson Controls Fan?
    • A
      Alexa HickmanSep 7, 2025
      If the touchscreen on your Johnson Controls Fan is unresponsive, it indicates that the touchscreen components have failed to initialize. First, try rebooting the controller. If the problem persists, order replacement units and return the affected devices to Johnson Controls under the RMA program.
  • D
    douglasdavisSep 23, 2025
    What to do if my Johnson Controls Controller displays Zone Temp Unreliable?
    • L
      Lindsay WalkerSep 23, 2025
      If your Johnson Controls Controller displays 'Zone Temp Unreliable', it means all sources of zone temperature, including the onboard sensor, are unreliable. Order replacement units and return the affected devices to Johnson Controls under the RMA program.
  • A
    Andrea ThorntonSep 12, 2025
    What should I do if my Johnson Controls Fan controller displays 'Controller Fault'?
    • E
      erik31Sep 12, 2025
      If your Johnson Controls Fan controller displays 'Controller Fault', it means an internal fault was detected and the controller was unable to recover. Order replacement units and return the affected devices to Johnson Controls under the RMA program.
  • E
    Erica TrujilloSep 9, 2025
    What to do if the Johnson Controls Fan displays 'Calibration Corrupt'?
    • C
      Cathy PattersonSep 9, 2025
      If your Johnson Controls Fan displays 'Calibration Corrupt,' it means the factory calibration data is lost or not installed. Order replacement units and return the affected devices to Johnson Controls under the RMA program.
  • P
    Phillip BatesSep 16, 2025
    How do I fix a 'Firmware Mismatch' error on my Johnson Controls Controller?
    • A
      Alexandra KaufmanSep 16, 2025
      If your Johnson Controls Controller displays 'Firmware Mismatch', it means a previous upgrade or downgrade hasn't completed. If it's due to an incomplete upgrade, upgrade the TEC3000 to the latest released version, then upgrade it to the current version again. If it's an incomplete downgrade because the previous version is no longer supported, reboot the TEC3000 to clear the fault.

Johnson Controls TEC3330-1 Series Specifications

General IconGeneral
BrandJohnson Controls
ModelTEC3330-1 Series
CategoryThermostat
LanguageEnglish

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