EasyManua.ls Logo

Johnson Controls TEC3000 Series - User Manual

Johnson Controls TEC3000 Series
32 pages
Print Icon
To Next Page IconTo Next Page
To Next Page IconTo Next Page
Loading...
TEC3000 Series Networked and Wireless Proportional Fan Coil and
Individual Zone Thermostat Controllers with Dehumidification Capability
Quick Start Guide
1
Refer to the QuickLIT website for the most up-to-date version of this document.
North American emissions compliance
United States
Canada
Installation
Parts included
One TEC3000 Series Thermostat Controller with integral mounting base
One installation instructions sheet
Location considerations
For networked models, locate the TEC3000 Series Thermostat Controller:
On a partitioning wall, approximately 5 ft (1.5 m) above the floor in a location of average temperature, allowing
for vertical air circulation to the TEC
Away from direct sunlight, radiant heat, outside walls, outside doors, air discharge grills, stairwells, and
from
b
ehind doors
Away from steam or water pipes, warm air stacks, unconditioned areas (not heated or cooled), or sources of
electrical interference
In a clear path between the integrated passive infrared (PIR) occupancy sensor (if equipped) and the spac
e
be
ing monitored
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part
15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in
a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
This Class (B) digital apparatus meets all the requirements of the Canadian Interference-Causing Equipment
Regulations.
Cet appareil numérique de la Classe (B) respecte toutes les exigences du Règlement sur le matériel brouilleur
du Canada.
TEC3000 Series Networked and Wireless Proportional Fan
Coil and Individual Zone Thermostat Controllers with
Dehumidification Capability
Quick Start Guide
TEC3322-1x-xxx, TEC3323-1x-xxx, TEC3622-1x-xxx, TEC3623-1x-xxx, TEC3022-1x-xxx, TEC3023-1x-xxx
Part No. 24-11353-00028, Rev.
C
Issued May 2019
(barcode for factory use only)
24-11353-00028, Rev. C
*241135300028C*

Other manuals for Johnson Controls TEC3000 Series

Questions and Answers

  • B
    beverlywilliamsAug 27, 2025
    Why does my Johnson Controls Thermostat display Partial Restore Complete?
    • A
      Amanda Peters DVMAug 27, 2025
      If your thermostat displays 'Partial Restore Complete' when restoring from a backup, it means not all items in the backup file were restored. This can happen if a value is outside the acceptable range or if there are inconsistencies in a setting's reliability. To resolve: 1. Create a Backup file on a USB drive for the TEC that is showing the issue. 2. Edit the backup file created in the previous step on a PC to reflect the desired settings. 3. Verify that the modified values are within minimum and maximum range in the backup file. 4. Restore the settings from the newly edited backup file on the TEC.
  • Z
    zacharywatsonAug 25, 2025
    What to do if Supply Temp Fail appears on Johnson Controls TEC3000 Thermostat?
    • A
      aarongoldenAug 25, 2025
      A 'Supply Temp Fail' message indicates that the external supply temperature sensor is either disconnected or has stopped working. To resolve this: 1. Check the sensor's wiring. 2. If the disconnection was intentional, go to the menu, then Control Setup, and select Inputs to reset the sensors and clear the fault. 3. If the issue persists, it may be necessary to order replacement units and return the affected devices to Johnson Controls under the RMA program.
  • D
    Dennis DavisSep 23, 2025
    Why does my Johnson Controls Controller display Idle with Cooling/Heating Unavailable due to Control Mode?
    • B
      Bradley RobertsSep 23, 2025
      If your Johnson Controls Controller displays 'Idle' with a Unit Status of 'Cooling Unavailable due to Control Mode' (despite being above the cooling setpoint) or 'Heating Unavailable due to Control Mode' (despite being below the setpoint), it indicates that the Control Mode is set incorrectly. If the Control Mode is set to Cooling Mode, but the controller is requesting heating, change the Control Mode to Auto or Heating. If the Control Mode is set to Heating Mode, but the controller is requesting cooling, change the Control Mode to Auto or Cooling.
  • E
    Eric PetersenAug 29, 2025
    What to do if the Johnson Controls TEC3000 shows 'Remote Zone Temp Fail'?
    • K
      Kim HillAug 29, 2025
      If your Johnson Controls Thermostat displays 'Remote Zone Temp Fail', it indicates that the External Zone Temperature sensor is either disconnected or has failed. Here's what you should do: 1. Check the sensor's wiring to ensure it's properly connected. 2. If the sensor was intentionally disconnected, reset the sensors through the menu. 3. If the problem continues, you may need to order replacement units and return the faulty devices to Johnson Controls under the RMA program.
  • J
    Jack HullAug 31, 2025
    Why is Cooling Ineffective on Johnson Controls TEC3000?
    • A
      Amanda HorneAug 31, 2025
      If cooling is ineffective on your Johnson Controls Thermostat, it means the Supply Air Temperature has not decreased below the configured Supply Air Temperature Alarm Offset while cooling has been active for at least the Supply Air Temperature Alarm Delay. Verify that the cooling elements on the rooftop are functioning correctly.
  • C
    Courtney YoungAug 28, 2025
    What to do if Johnson Controls TEC3000 Thermostat displays Controller Fault?
    • C
      Christian GarciaAug 28, 2025
      If your controller displays 'Controller Fault', it means an internal fault was detected and the controller was unable to recover. Order replacement units and return the affected devices to Johnson Controls under the RMA program.
  • K
    Kurt SchmidtAug 27, 2025
    What to do if Johnson Controls TEC3000 shows Supply Fan Fault?
    • A
      amy17Aug 27, 2025
      If your Johnson Controls Thermostat displays 'Supply Fan Fault', it means the Supply Fan Status configured for either BI1 or BI2 has not proved within the configured Fan Alarm Delay. To resolve this: 1. Verify that the Supply Fan is operating when turned on. 2. Verify that the Supply Fan Status wiring is connected correctly.
  • G
    Gabriella TuckerSep 1, 2025
    Why does Johnson Controls Thermostat provide an error when trying to upgrade firmware?
    • S
      sarah48Sep 1, 2025
      If your Johnson Controls Thermostat provides an error when trying to upgrade firmware, it means that the firmware on the USB drive is below the minimum required version (Error code 1025). Use firmware version 3.0.2.xxxx (for networked models) or 2.0.2.xxxx (for wireless models) or higher. A reboot is required to clear the Firmware Mismatch fault that occurs.
  • K
    Katherine PhillipsAug 30, 2025
    Why Johnson Controls Thermostat shows Zone Temp Unreliable?
    • K
      Kristina PonceAug 30, 2025
      If your Johnson Controls Thermostat indicates that the Zone Temp is Unreliable, it means all sources of zone temperature, including the onboard sensor, are unreliable. To resolve this, order replacement units and return the affected devices to Johnson Controls under the RMA program.
  • S
    Shannon TateAug 26, 2025
    What causes Fan Lock on Johnson Controls TEC3000 Thermostat and how to resolve it?
    • A
      Amy SmithAug 26, 2025
      If your Johnson Controls Thermostat displays 'Fan Lock', the switch connected to the BI configured for Fan Lock didn't sense airflow within 10 seconds of starting the fan, and control has been shut down. To resolve this: 1. Inspect equipment to ensure fan functions. 2. Check sensor functionality with an ohmmeter, and verify wiring to the TEC. 3. Reset fault by entering the menu, selecting Fault Status, and selecting the Fan Lock. 4. Order replacement units and return the affected devices to Johnson Controls under the RMA program.

Summary

Installation Procedures

Optimal Location Considerations

Guidelines for selecting the best placement for controller performance.

Mounting and Securing the Controller

Step-by-step guide for physically installing the thermostat controller.

Wiring Procedures and Safety

Electrical Safety and Precautions

Warnings about shock hazards, property damage, and ESD during wiring.

Terminal Connections and EOL Setup

Instructions for wiring terminals and setting the bus end-of-line switch.

Setup and Display Customization

User Interface and Operational Features

USB Port for Firmware and Backups

Guide for using the USB port for upgrades, backups, and restoring settings.

Controller Configuration and Modes

Scheduling and Occupancy Control

Troubleshooting Common Issues

Diagnosing and Resolving Faults

Lists common faults, their causes, and recommended solutions.

Symptom-Based Troubleshooting Guide

Detailed steps to diagnose and fix specific operational problems.

Johnson Controls TEC3000 Series Specifications

General IconGeneral
BrandJohnson Controls
ModelTEC3000 Series
CategoryThermostat
LanguageEnglish

Related product manuals