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Johnson Controls TEC3630-16 - User Manual

Johnson Controls TEC3630-16
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TEC3000 Series Proportional Fan Coil
Thermostats Installation Guide
Applications
The networked TEC3000 Series Thermostat Controllers
are stand-alone and field-selectable BACnet
®
MS/TP or
N2 networked devices. Wireless networked models of the
TEC3000 Series Thermostat Controller are also available.
Proportional Fan Coil and Individual Zone Thermostat
Controllers provide control of the following:
Local hydronic reheat valves
Pressure-dependent variable air volume (VAV)
equipment with or without local reheat
Two- or four-pipe fan coils
Cabinet unit heaters
Other individual zone equipment using an on/off or
floating control input
The networked models feature a field-selectable
Building Automation System (BAS) BACnet MS/TP or N2
communication capability that enables remote monitoring
and programming for efficient space temperature control.
The wireless models (TEC30xx-xx-000) are compatible
only with the WNC1800/ZFR182x Pro Series Wireless Field
Bus System that enables communication with a building
automation system (BAS). The new wireless models
(TEC31xx-14-000) are compatible only with WRG1830/
ZFR183x Pro Series Wireless Field Bus System. All models
include a USB port configuration that reduces installation
time to allow simple backup and restore features from a
USB drive, which enables rapid cloning of configuration
between similar units.
Some models have occupancy sensing capability built into
the device. These thermostat controllers maximize up to
30% energy savings in high-energy usage commercial
buildings, such as schools and hotels, during occupied
times by using additional standby setpoints.
All models feature an intuitive onboard touchscreen UI
with backlit display that makes setup and operation quick
and easy. For Single-or Two-Stage Economizer Thermostat
Controller models, only the single-speed fan configuration
is supported. For TEC3x1x and TEC3x2x models, multiple
fan configurations are supported for fan coil equipment
types, as follows:
Single-speed
Multi-speed (two or three discrete speeds)
Variable-speed/EC motors (0 to 10 VDC control)
Some models support dehumidification on two-pipe
fan coil units with reheat, and four-pipe fan coil units
with or without reheat. When no heating is required,
the thermostat controller monitors space humidity and
activates dehumidification control as necessary. Heat
and/or reheat is used as required to maintain the space
temperature. For optimal dehumidification performance,
use a fan coil unit that has a multi-speed or variable-speed
fan (VSF).
Important: The TEC3000 Series Thermostat
Controller is intended to provide an input to
equipment under normal operating conditions.
Where failure or malfunction of the thermostat
controller could lead to personal injury or property
damage to the controlled equipment or other
property, additional precautions must be designed
into the control system. Incorporate and maintain
other devices, such as supervisory or alarm systems
or safety or limit controls, intended to warn of
or protect against failure or malfunction of the
thermostat controller.
Important: Le TEC3000 Series Thermostat Controller
est destiné à transmettre des données entrantes
à un équipement dans des conditions normales
de fonctionnement. Lorsqu'une défaillance ou un
dysfonctionnement du thermostat controller risque
de provoquer des blessures ou d'endommager
l'équipement contrôlé ou un autre équipement, la
conception du système de contrôle doit intégrer des
dispositifs de protection supplémentaires.Veiller
dans ce cas à intégrer de façon permanente d'autres
dispositifs, tels que des systèmes de supervision
ou d'alarme, ou des dispositifs de sécurité ou de
limitation, ayant une fonction d'avertissement
ou de protection en cas de défaillance ou de
dysfonctionnement du thermostat controller.
North American emissions
compliance
United States
This equipment has been tested and found to comply with
the limits for a Class B digital device, pursuant to Part 15
of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in
a residential installation. This equipment generates,
uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions,
may cause harmful interference to radio communications.
However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception,
which can be determined by turning the equipment
off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and
receiver.
Connect the equipment into an outlet on a circuit
different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV
technician for help.
LIT-12013162
2020-12-15
TEC3322-1x-xxx, TEC3323-1x-xxx, TEC3622-1x-xxx,
TEC3623-1x-xxx, TEC3022-1x-xxx, TEC3023-1x-xxx,
TEC312x-14-xxx

Questions and Answers

  • J
    Judy ChambersSep 15, 2025
    Why Johnson Controls TEC3630-16 displays Cooling/Heating Unavailable due to Control Mode?
    • P
      pbakerSep 15, 2025
      If your Johnson Controls Thermostat displays 'Idle' with a Unit Status of Cooling Unavailable due to Control Mode (despite being above cooling setpoint) or Heating Unavailable due to Control Mode (despite being below the setpoint), it could be due to the Control Mode being set incorrectly. If the Control Mode is set to Cooling Mode, but the controller requests heating, change the Control Mode to Auto or Heating. If the Control Mode is set to Heating Mode, but the controller requests cooling, change the Control Mode to Auto or Cooling.
  • C
    Courtney BryantAug 25, 2025
    How to fix 'Supply Temp Fail' on a Johnson Controls Thermostat?
    • B
      Bruce LawrenceAug 25, 2025
      If your Johnson Controls Thermostat is showing a 'Supply Temp Fail' error, it means the External Supply Temperature sensor is either disconnected or not working correctly. To resolve this: 1. Begin by inspecting the sensor's wiring. 2. If the disconnection was intentional, go to the menu, then Control Setup, and select Inputs to reset the sensors and clear the fault. 3. If the problem persists, you'll need to order replacement units and send the defective devices back to Johnson Controls through the RMA program.
  • A
    amanda47Aug 25, 2025
    What to do if Johnson Controls Thermostat displays Board Mismatch?
    • S
      sharondawsonAug 26, 2025
      If your Johnson Controls Thermostat displays 'Board Mismatch', it means that the I/O board that the display board is currently attached to does not match the one that initially shipped with the display board. Try attaching the display board to the correct I/O board. Alternatively, a hardware failure might be causing the two boards to incorrectly identify themselves, and you should order replacement units and return the affected devices to Johnson Controls under the RMA program.
  • J
    Joshua PerkinsAug 26, 2025
    How to fix Remote Zone Temp Fail on Johnson Controls TEC3630-16 Thermostat?
    • R
      Robyn RichardsonAug 26, 2025
      If you are experiencing a Remote Zone Temp Fail error on your Johnson Controls Thermostat, it means that the External Zone Temperature sensor has been disconnected or has failed. Here's what you can do: * Check the wiring of the sensor. * If the sensor was intentionally disconnected, reset sensors through the menu. * If the problem continues, order replacement units and return the affected devices to Johnson Controls under the RMA program.
  • R
    Robert HendersonSep 16, 2025
    Why does Johnson Controls TEC3630-16 Thermostat provide an error when trying to upgrade firmware?
    • J
      jessicajonesSep 16, 2025
      If your Johnson Controls Thermostat provides an error when trying to upgrade firmware, it means that the firmware on the USB drive is below the minimum required version (Error code 1025). Use firmware version 3.0.2.xxxx (for networked models) or 2.0.2.xxxx (for wireless models) or higher. A reboot is required to clear the Firmware Mismatch fault that occurs.
  • M
    Mitchell LambertSep 23, 2025
    What to do if Johnson Controls TEC3630-16 displays Firmware Mismatch?
    • M
      Michelle GloverSep 23, 2025
      If your Johnson Controls Thermostat displays a Firmware Mismatch, it could be due to a previous upgrade that did not complete. In this case, upgrade the TEC3000 to the latest released version and then upgrade it to the current version again. Alternatively, the previous downgrade might not have completed because the previous version is no longer supported; in this case, reboot the TEC3000 to clear the fault.
  • J
    jennifer22Sep 7, 2025
    Why is Heating Ineffective on Johnson Controls TEC3630-16 Thermostat?
    • L
      Lucas ColemanSep 8, 2025
      If the heating is ineffective on your Johnson Controls Thermostat, it means that the Supply Air Temperature has not increased above the configured Supply Air Temperature Alarm Offset while heating has been active for at least the Supply Air Temperature Alarm Delay. To resolve this, verify that the heating elements on the rooftop are functioning correctly.
  • J
    James TorresSep 8, 2025
    Why is Cooling Ineffective on Johnson Controls TEC3630-16?
    • C
      Colleen BeardSep 8, 2025
      If cooling is ineffective on your Johnson Controls Thermostat, it means the Supply Air Temperature has not decreased below the configured Supply Air Temperature Alarm Offset while cooling has been active for at least the Supply Air Temperature Alarm Delay. Verify that the cooling elements on the rooftop are functioning correctly.
  • L
    Laura RamosSep 2, 2025
    Why Johnson Controls TEC3630-16 Thermostat shows Humidity Unreliable?
    • J
      Jerry ReynoldsSep 2, 2025
      If your Johnson Controls Thermostat displays 'Humidity Unreliable', it means the zone humidity reading was reliable but has now failed. If the source of zone humidity was the onboard sensor, contact Johnson Controls product sales and support. If the source of zone humidity was a BAS, check the BAS to ensure it is still online and providing the TEC with the humidity reading. If removal of the BAS mapping was intentional, reset sensors through the menu.
  • J
    James AustinAug 31, 2025
    What does Changeover Fail mean on Johnson Controls Thermostat?
    • G
      Garrett SteeleAug 31, 2025
      If you see a 'Changeover Fail' message on your Johnson Controls Thermostat, it means the Supply Temperature Sensor is not installed, has failed, or has been disconnected, and the TEC can no longer detect changeover mode to cool or heat. Follow the same steps as for a Supply Temp Fail alarm to resolve this issue.

Summary

Applications

Networked and Wireless Features

Details on the capabilities of networked and wireless TEC3000 Series Thermostat Controllers.

Energy Savings with Occupancy Sensing

Highlights the energy saving potential of occupancy sensing in commercial buildings.

North American Emissions Compliance

Installation

Parts Included

Lists the components included with the TEC3000 Series Thermostat Controller.

Location Considerations

Guidance on optimal placement for networked and wireless thermostat controllers.

Installing the Thermostat Controller

Wiring and Safety Precautions

Terminal Identification

Wiring Diagrams

Setup and Adjustments

Overview and Home Screen

Introduction to the thermostat controller's home screen and customization.

Proportional Control Wiring Examples

Customizing the Home Screen

Touchscreen Icons Reference

User Lockout Levels

USB Port Operations

Loading Firmware

Steps for updating the thermostat controller firmware via USB.

Restoring Settings

Procedure for restoring thermostat controller settings from a backup.

Backing Up Settings

Instructions for backing up thermostat controller settings to a USB drive.

Communication Mode Setup

Configuration steps for BACnet or N2 communication modes.

Network Configuration

Wireless Network Settings

Configuring network settings for wireless models, including PAN ID.

Unit Type Selection

Selecting the appropriate unit type (4-pipe, 2-pipe, VAV) for the controller.

Fan and Control Configuration

Supply Fan Settings

Configuration options for supply fan type, speeds, and variable speed setpoints.

Control and Fan Modes

Setting the control mode (Cooling, Heating, Auto) and fan mode.

Zone Sizing and Changeover

Zone Space and Equipment Sizing

Adjusting for zone size and equipment capacity for optimal performance.

Changeover Configuration

Configuring automatic or manual changeover between heating and cooling modes.

Dehumidification Control

Temperature Setpoints Configuration

Occupancy Configuration

Occupancy Determination

Matrix explaining how occupancy status is determined from various sources.

Schedule Source Selection

Selecting whether the schedule source is local or from the BAS.

Setting the Local Schedule

Advanced Scheduling and Control Features

Optimal Start and Motion Sensor

Enabling optimal start algorithm and motion sensor functionality.

PID;PRAC+ Tuning

Configuration for PID and PRAC+ automatic control tuning.

Configurable Binary Inputs

Auxiliary Output Control

Commissioning and Scheduled Circulation

Analog Input and Sensor Configuration

Configurable Analog Inputs (AIs)

Setup for analog inputs to accept various sensor types.

Networked Sensors Data

Using sensor values supplied over a network connection.

Available Fault Diagnostics

Menus and Submenus - Setpoints

Menus and Submenus - Scheduling

Menus and Submenus - Display Settings

Menus and Submenus - Setup

Menus and Submenus - Equipment Setup

Menus and Submenus - Controller Info and Update

Troubleshooting

Technical Specifications

Repair and Warranty Information

Contact Information

Johnson Controls TEC3630-16 Specifications

General IconGeneral
DisplayLCD
Power Supply24VAC
StagesUp to 3 Heat / 2 Cool
ProgrammableYes
Backup BatteryNo
OutputRelay
TypeDigital, Electronic
ApplicationCommercial
MountingWall Mount
CompatibilityHeat Pump
Weight0.5 lbs
Setpoint Adjustment1°F (0.5°C) increments

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