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Johnson Controls TEC3000 Series - User Manual

Johnson Controls TEC3000 Series
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TEC3000 Series Networked and Wireless Proportional Fan Coil and
Individual Zone Thermostat Controllers with Dehumidification Capability
Quick Start Guide
1
Refer to the QuickLIT website for the most up-to-date version of this document.
North American emissions compliance
United States
Canada
Installation
Parts included
One TEC3000 Series Thermostat Controller with integral mounting base
One installation instructions sheet
Location considerations
For networked models, locate the TEC3000 Series Thermostat Controller:
On a partitioning wall, approximately 5 ft (1.5 m) above the floor in a location of average temperature, allowing
for vertical air circulation to the TEC
Away from direct sunlight, radiant heat, outside walls, outside doors, air discharge grills, stairwells, and
from
b
ehind doors
Away from steam or water pipes, warm air stacks, unconditioned areas (not heated or cooled), or sources of
electrical interference
In a clear path between the integrated passive infrared (PIR) occupancy sensor (if equipped) and the spac
e
be
ing monitored
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part
15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in
a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
This Class (B) digital apparatus meets all the requirements of the Canadian Interference-Causing Equipment
Regulations.
Cet appareil numérique de la Classe (B) respecte toutes les exigences du Règlement sur le matériel brouilleur
du Canada.
TEC3000 Series Networked and Wireless Proportional Fan
Coil and Individual Zone Thermostat Controllers with
Dehumidification Capability
Quick Start Guide
TEC3322-1x-xxx, TEC3323-1x-xxx, TEC3622-1x-xxx, TEC3623-1x-xxx, TEC3022-1x-xxx, TEC3023-1x-xxx
Part No. 24-11353-00028, Rev.
C
Issued May 2019
(barcode for factory use only)
24-11353-00028, Rev. C
*241135300028C*

Other manuals for Johnson Controls TEC3000 Series

Questions and Answers

  • C
    Chad BakerSep 23, 2025
    What does Partial Restore Complete mean on my Johnson Controls Controller?
    • R
      Robert GordonSep 23, 2025
      If your Johnson Controls Controller displays 'Partial Restore Complete' when trying to restore settings from a backup file, it means that not all of the items in the backup file have been restored. This error can be caused by a value being out of the minimum or maximum range in the backup file, or if there are inconsistencies in the reliability of a setting in the backup file and on the TEC device. To resolve this: 1. Create a Backup file on a USB drive for the TEC that is showing the issue. 2. Edit the backup file created in the previous step on a PC to reflect the desired settings. 3. Verify that the modified values are within the minimum and maximum range in the backup file. 4. Restore the settings from the newly edited backup file on the TEC.
  • H
    hughesbrentSep 23, 2025
    What to do if my Johnson Controls Controller displays Zone Temp Unreliable?
    • S
      Sharon HarrisSep 23, 2025
      If your Johnson Controls Controller displays 'Zone Temp Unreliable', it means all sources of zone temperature, including the onboard sensor, are unreliable. Order replacement units and return the affected devices to Johnson Controls under the RMA program.
  • M
    michaelguzmanSep 18, 2025
    Why is my Johnson Controls Controller displaying 'Cooling Unavailable' or 'Heating Unavailable' due to Changeover?
    • B
      Bradley LawrenceSep 18, 2025
      If your Johnson Controls Controller displays Idle with a Unit Status of Cooling Unavailable or Heating Unavailable due to Changeover, it indicates a problem with the changeover sensor or settings. Here's what to check: If the system lacks a changeover sensor/switch, or it has failed, check the wiring of the supply temperature sensor/switch and verify that the changeover is set up correctly for the type of sensor attached (sensor or switch). If the changeover temperature is sensing a hot supply while the controller requests cooling, or vice versa, verify that the supply isn't in the wrong mode, check the sensor wiring and placement, and ensure the changeover is set up correctly.
  • M
    mgarciaSep 13, 2025
    What to do for 'USB Malfunction' on Johnson Controls Controller?
    • N
      nperrySep 13, 2025
      If the Johnson Controls Controller displays 'USB Malfunction', try inserting and using the USB drive again. If that doesn't work, try a new USB drive. If problems persist, order replacement units and return the affected devices to Johnson Controls under the RMA program. This issue occurs when a USB drive has malfunctioned and drawn more than the maximum allowed current.
  • B
    beverlywilliamsAug 27, 2025
    Why does my Johnson Controls Thermostat display Partial Restore Complete?
    • A
      Amanda Peters DVMAug 27, 2025
      If your thermostat displays 'Partial Restore Complete' when restoring from a backup, it means not all items in the backup file were restored. This can happen if a value is outside the acceptable range or if there are inconsistencies in a setting's reliability. To resolve: 1. Create a Backup file on a USB drive for the TEC that is showing the issue. 2. Edit the backup file created in the previous step on a PC to reflect the desired settings. 3. Verify that the modified values are within minimum and maximum range in the backup file. 4. Restore the settings from the newly edited backup file on the TEC.
  • J
    Jim DavisSep 2, 2025
    What causes 'Econ Unavailable' on Johnson Controls Thermostat?
    • K
      Kylie PadillaSep 2, 2025
      The 'Econ Unavailable' message on your Johnson Controls Thermostat means that the outdoor air temperature sensor is either not installed, has failed, or has been disconnected, preventing the TEC from controlling the economizer. Follow the same troubleshooting steps as for the Outdoor Temp Fail alarm.
  • K
    Kaylee DoughertySep 6, 2025
    What to do if my Johnson Controls TEC3000 displays 'Fan Lock'?
    • J
      Jeffery ReyesSep 6, 2025
      If your Johnson Controls Thermostat displays 'Fan Lock', inspect the equipment to ensure the fan functions. Check sensor functionality with an ohmmeter, and verify the wiring to the TEC. Reset the fault by entering the menu, selecting 'Fault Status', and then selecting 'Fan Lock'. If the problem persists, order replacement units and return the affected devices to Johnson Controls under the RMA program.
  • C
    craigandreaSep 23, 2025
    What does Internal Sensor Fail mean on my Johnson Controls Controller?
    • D
      Dr. Sean GarciaSep 23, 2025
      If your Johnson Controls Controller displays 'Internal Sensor Fail', it means an internal sensor has failed on the TEC. Order replacement units and return the affected devices to Johnson Controls under the RMA program.
  • J
    johnramirezSep 7, 2025
    What to do if the Johnson Controls Fan is in Fan Lock?
    • H
      Heather RomeroSep 7, 2025
      If your Johnson Controls Fan is in Fan Lock, it means the switch connected to the BI configured for Fan Lock didn't detect airflow within 10 seconds of the fan starting, which shut down control. Here's what to do: 1. Check the equipment to make sure the fan is working. 2. Use an ohmmeter to check the sensor and verify the wiring to the TEC. 3. Reset the fault by going to the menu, selecting Fault Status, and then Fan Lock. 4. If the problem persists, order replacement units and return the affected devices to Johnson Controls under the RMA program.
  • E
    ewilsonSep 23, 2025
    What to do if my Johnson Controls Controller displays Changeover Fail?
    • A
      allisonkaufmanSep 23, 2025
      If your Johnson Controls Controller displays 'Changeover Fail', the Supply Temperature Sensor is not installed, has failed, or has been disconnected, and the TEC can no longer detect changeover mode to cool or heat. Follow the same steps as for a Supply Temp Fail alarm to resolve this.

Summary

Installation Procedures

Optimal Location Considerations

Guidelines for selecting the best placement for controller performance.

Mounting and Securing the Controller

Step-by-step guide for physically installing the thermostat controller.

Wiring Procedures and Safety

Electrical Safety and Precautions

Warnings about shock hazards, property damage, and ESD during wiring.

Terminal Connections and EOL Setup

Instructions for wiring terminals and setting the bus end-of-line switch.

Setup and Display Customization

User Interface and Operational Features

USB Port for Firmware and Backups

Guide for using the USB port for upgrades, backups, and restoring settings.

Controller Configuration and Modes

Scheduling and Occupancy Control

Troubleshooting Common Issues

Diagnosing and Resolving Faults

Lists common faults, their causes, and recommended solutions.

Symptom-Based Troubleshooting Guide

Detailed steps to diagnose and fix specific operational problems.

Johnson Controls TEC3000 Series Specifications

General IconGeneral
BrandJohnson Controls
ModelTEC3000 Series
CategoryThermostat
LanguageEnglish

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