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Johnson Controls TEC3000 Series - User Manual

Johnson Controls TEC3000 Series
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TEC3000 Series Networked and Wireless Proportional Fan Coil and
Individual Zone Thermostat Controllers with Dehumidification Capability
Quick Start Guide
1
Refer to the QuickLIT website for the most up-to-date version of this document.
North American emissions compliance
United States
Canada
Installation
Parts included
One TEC3000 Series Thermostat Controller with integral mounting base
One installation instructions sheet
Location considerations
For networked models, locate the TEC3000 Series Thermostat Controller:
On a partitioning wall, approximately 5 ft (1.5 m) above the floor in a location of average temperature, allowing
for vertical air circulation to the TEC
Away from direct sunlight, radiant heat, outside walls, outside doors, air discharge grills, stairwells, and
from
b
ehind doors
Away from steam or water pipes, warm air stacks, unconditioned areas (not heated or cooled), or sources of
electrical interference
In a clear path between the integrated passive infrared (PIR) occupancy sensor (if equipped) and the spac
e
be
ing monitored
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part
15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in
a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
This Class (B) digital apparatus meets all the requirements of the Canadian Interference-Causing Equipment
Regulations.
Cet appareil numérique de la Classe (B) respecte toutes les exigences du Règlement sur le matériel brouilleur
du Canada.
TEC3000 Series Networked and Wireless Proportional Fan
Coil and Individual Zone Thermostat Controllers with
Dehumidification Capability
Quick Start Guide
TEC3322-1x-xxx, TEC3323-1x-xxx, TEC3622-1x-xxx, TEC3623-1x-xxx, TEC3022-1x-xxx, TEC3023-1x-xxx
Part No. 24-11353-00028, Rev.
C
Issued May 2019
(barcode for factory use only)
24-11353-00028, Rev. C
*241135300028C*

Other manuals for Johnson Controls TEC3000 Series

Questions and Answers

  • N
    nolsonSep 12, 2025
    What should I do if the changeover temperature on my Johnson Controls Fan is sensing a hot supply, but the controller is requesting cooling?
    • S
      Samantha ClarkSep 12, 2025
      First, verify that the supply is not in heating mode. If it is, nothing can be done from the TEC. Check the wiring of the supply temperature sensor or switch. Check the placement of the supply temperature sensor or switch. Verify that the changeover is set up correctly for the type of sensor attached (sensor or switch).
  • W
    Walter PorterSep 14, 2025
    What to do if Johnson Controls Controller shows 'Internal Sensor Fail'?
    • C
      Chelsey SaundersSep 14, 2025
      Order replacement units and return the affected devices to Johnson Controls under the RMA program. This is due to an internal sensor failure on the TEC.
  • M
    Michaela LeeAug 27, 2025
    Why is my Johnson Controls TEC3000 requesting heating in Cooling Mode?
    • J
      Jesus KimAug 27, 2025
      Change the Control Mode to Auto or Heating.
  • C
    Christopher SmithSep 3, 2025
    What to do if Johnson Controls TEC3000 displays Fan Lock?
    • B
      Bryan GarciaSep 3, 2025
      If your Johnson Controls Thermostat displays 'Fan Lock,' it means the switch connected to the BI configured for Fan Lock did not sense airflow within 10 seconds of starting the fan, and control has been shut down. First, inspect the equipment to ensure the fan functions. Then, check sensor functionality with an ohmmeter and verify the wiring to the TEC. Next, reset the fault by entering the menu, selecting Fault Status, and selecting the Fan Lock. If problems continue, order replacement units and return the affected devices to Johnson Controls under the RMA program.
  • B
    beverlywilliamsAug 27, 2025
    Why does my Johnson Controls Thermostat display Partial Restore Complete?
    • A
      Amanda Peters DVMAug 27, 2025
      If your thermostat displays 'Partial Restore Complete' when restoring from a backup, it means not all items in the backup file were restored. This can happen if a value is outside the acceptable range or if there are inconsistencies in a setting's reliability. To resolve: 1. Create a Backup file on a USB drive for the TEC that is showing the issue. 2. Edit the backup file created in the previous step on a PC to reflect the desired settings. 3. Verify that the modified values are within minimum and maximum range in the backup file. 4. Restore the settings from the newly edited backup file on the TEC.
  • K
    kylemcclainSep 7, 2025
    How to fix an unresponsive touchscreen on a Johnson Controls Fan?
    • M
      Matthew DiazSep 8, 2025
      If the touchscreen on your Johnson Controls Fan is unresponsive, it indicates that the touchscreen components have failed to initialize. First, try rebooting the controller. If the problem persists, order replacement units and return the affected devices to Johnson Controls under the RMA program.
  • H
    hughesbrentSep 23, 2025
    What to do if my Johnson Controls Controller displays Zone Temp Unreliable?
    • S
      Sharon HarrisSep 23, 2025
      If your Johnson Controls Controller displays 'Zone Temp Unreliable', it means all sources of zone temperature, including the onboard sensor, are unreliable. Order replacement units and return the affected devices to Johnson Controls under the RMA program.
  • L
    lsloanSep 12, 2025
    What should I do if my Johnson Controls Fan controller displays 'Controller Fault'?
    • D
      Desiree HollowaySep 12, 2025
      If your Johnson Controls Fan controller displays 'Controller Fault', it means an internal fault was detected and the controller was unable to recover. Order replacement units and return the affected devices to Johnson Controls under the RMA program.
  • C
    Crystal DeanSep 9, 2025
    What to do if the Johnson Controls Fan displays 'Calibration Corrupt'?
    • E
      Erik LucasSep 9, 2025
      If your Johnson Controls Fan displays 'Calibration Corrupt,' it means the factory calibration data is lost or not installed. Order replacement units and return the affected devices to Johnson Controls under the RMA program.
  • M
    Michael SmithSep 16, 2025
    How do I fix a 'Firmware Mismatch' error on my Johnson Controls Controller?
    • K
      Kevin SpenceSep 16, 2025
      If your Johnson Controls Controller displays 'Firmware Mismatch', it means a previous upgrade or downgrade hasn't completed. If it's due to an incomplete upgrade, upgrade the TEC3000 to the latest released version, then upgrade it to the current version again. If it's an incomplete downgrade because the previous version is no longer supported, reboot the TEC3000 to clear the fault.

Summary

Installation Procedures

Optimal Location Considerations

Guidelines for selecting the best placement for controller performance.

Mounting and Securing the Controller

Step-by-step guide for physically installing the thermostat controller.

Wiring Procedures and Safety

Electrical Safety and Precautions

Warnings about shock hazards, property damage, and ESD during wiring.

Terminal Connections and EOL Setup

Instructions for wiring terminals and setting the bus end-of-line switch.

Setup and Display Customization

User Interface and Operational Features

USB Port for Firmware and Backups

Guide for using the USB port for upgrades, backups, and restoring settings.

Controller Configuration and Modes

Scheduling and Occupancy Control

Troubleshooting Common Issues

Diagnosing and Resolving Faults

Lists common faults, their causes, and recommended solutions.

Symptom-Based Troubleshooting Guide

Detailed steps to diagnose and fix specific operational problems.

Johnson Controls TEC3000 Series Specifications

General IconGeneral
BrandJohnson Controls
ModelTEC3000 Series
CategoryThermostat
LanguageEnglish

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