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Johnson Controls TEC3000 Series - User Manual

Johnson Controls TEC3000 Series
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TEC3000 Series Networked and Wireless Proportional Fan Coil and
Individual Zone Thermostat Controllers with Dehumidification Capability
Quick Start Guide
1
Refer to the QuickLIT website for the most up-to-date version of this document.
North American emissions compliance
United States
Canada
Installation
Parts included
One TEC3000 Series Thermostat Controller with integral mounting base
One installation instructions sheet
Location considerations
For networked models, locate the TEC3000 Series Thermostat Controller:
On a partitioning wall, approximately 5 ft (1.5 m) above the floor in a location of average temperature, allowing
for vertical air circulation to the TEC
Away from direct sunlight, radiant heat, outside walls, outside doors, air discharge grills, stairwells, and
from
b
ehind doors
Away from steam or water pipes, warm air stacks, unconditioned areas (not heated or cooled), or sources of
electrical interference
In a clear path between the integrated passive infrared (PIR) occupancy sensor (if equipped) and the spac
e
be
ing monitored
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part
15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in
a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
This Class (B) digital apparatus meets all the requirements of the Canadian Interference-Causing Equipment
Regulations.
Cet appareil numérique de la Classe (B) respecte toutes les exigences du Règlement sur le matériel brouilleur
du Canada.
TEC3000 Series Networked and Wireless Proportional Fan
Coil and Individual Zone Thermostat Controllers with
Dehumidification Capability
Quick Start Guide
TEC3322-1x-xxx, TEC3323-1x-xxx, TEC3622-1x-xxx, TEC3623-1x-xxx, TEC3022-1x-xxx, TEC3023-1x-xxx
Part No. 24-11353-00028, Rev.
C
Issued May 2019
(barcode for factory use only)
24-11353-00028, Rev. C
*241135300028C*

Other manuals for Johnson Controls TEC3000 Series

Questions and Answers

  • J
    janice74Sep 5, 2025
    What to do if dehumidification is unavailable on my Johnson Controls TEC3000?
    • C
      Carolyn HarmonSep 5, 2025
      If your Johnson Controls Thermostat shows 'Dehum Unavailable', and the zone humidity source was a BAS, check the BAS to ensure it's online and providing the humidity reading to the TEC. If you intentionally removed the BAS mapping, reset the sensors through the menu. If the problem persists, order replacement units and return the affected devices to Johnson Controls under the RMA program.
  • C
    Courtney YoungAug 28, 2025
    What to do if Johnson Controls TEC3000 Thermostat displays Controller Fault?
    • C
      Christian GarciaAug 28, 2025
      If your controller displays 'Controller Fault', it means an internal fault was detected and the controller was unable to recover. Order replacement units and return the affected devices to Johnson Controls under the RMA program.
  • R
    robert80Sep 5, 2025
    What does Board Mismatch mean on my Johnson Controls Thermostat?
    • Z
      Zachary FieldsSep 5, 2025
      If your Johnson Controls Thermostat displays 'Board Mismatch', match the baseboard to its corresponding CPU board.
  • M
    Monica YoungSep 18, 2025
    What to check if the zone temperature is too cold on my Johnson Controls Controller?
    • T
      Travis CookSep 18, 2025
      If your Johnson Controls Controller displays 'Zone Temperature Too Cold', it means the zone temperature has dropped below the configured Zone Temp Low Limit. To address this, verify that the TEC and the RTU heating are enabled and functioning correctly.
  • K
    Kenneth RamosSep 9, 2025
    What to do if my Johnson Controls Fan displays 'Controller Fault'?
    • J
      Jacob ChapmanSep 10, 2025
      If your Johnson Controls Fan displays 'Controller Fault', it means the controller has detected an internal fault that it cannot recover. Order replacement units and return the affected devices to Johnson Controls under the RMA program.
  • R
    Richard BeardSep 15, 2025
    Why does my Johnson Controls Controller show 'Supervisory Status = Offline'?
    • S
      Steven CruzSep 15, 2025
      For wireless models, if the Supervisory Status is Offline, map the TEC into a JCI Supervisory system. Verify that the PAN’s WNC or WRG Gateway is online. Add ZFR182x or ZFR183x Routers/Repeaters into the wireless system. The supervisory controller is not communicating with the TEC, the TEC is not mapped to a JCI Supervisory System, or the WNC or WRG Gateway is not communicating with the TEC.
  • E
    ewilsonSep 23, 2025
    What to do if my Johnson Controls Controller displays Changeover Fail?
    • A
      allisonkaufmanSep 23, 2025
      If your Johnson Controls Controller displays 'Changeover Fail', the Supply Temperature Sensor is not installed, has failed, or has been disconnected, and the TEC can no longer detect changeover mode to cool or heat. Follow the same steps as for a Supply Temp Fail alarm to resolve this.
  • M
    Michaela LeeAug 27, 2025
    Why is my Johnson Controls TEC3000 requesting heating in Cooling Mode?
    • J
      Jesus KimAug 27, 2025
      Change the Control Mode to Auto or Heating.
  • M
    Michelle CampbellAug 27, 2025
    Why is Johnson Controls Thermostat requesting cooling in Heating Mode?
    • K
      Kevin StevensAug 27, 2025
      Change the Control Mode to Auto or Cooling.
  • B
    beverlywilliamsAug 27, 2025
    Why does my Johnson Controls Thermostat display Partial Restore Complete?
    • A
      Amanda Peters DVMAug 27, 2025
      If your thermostat displays 'Partial Restore Complete' when restoring from a backup, it means not all items in the backup file were restored. This can happen if a value is outside the acceptable range or if there are inconsistencies in a setting's reliability. To resolve: 1. Create a Backup file on a USB drive for the TEC that is showing the issue. 2. Edit the backup file created in the previous step on a PC to reflect the desired settings. 3. Verify that the modified values are within minimum and maximum range in the backup file. 4. Restore the settings from the newly edited backup file on the TEC.

Summary

Installation Procedures

Optimal Location Considerations

Guidelines for selecting the best placement for controller performance.

Mounting and Securing the Controller

Step-by-step guide for physically installing the thermostat controller.

Wiring Procedures and Safety

Electrical Safety and Precautions

Warnings about shock hazards, property damage, and ESD during wiring.

Terminal Connections and EOL Setup

Instructions for wiring terminals and setting the bus end-of-line switch.

Setup and Display Customization

User Interface and Operational Features

USB Port for Firmware and Backups

Guide for using the USB port for upgrades, backups, and restoring settings.

Controller Configuration and Modes

Scheduling and Occupancy Control

Troubleshooting Common Issues

Diagnosing and Resolving Faults

Lists common faults, their causes, and recommended solutions.

Symptom-Based Troubleshooting Guide

Detailed steps to diagnose and fix specific operational problems.

Johnson Controls TEC3000 Series Specifications

General IconGeneral
BrandJohnson Controls
ModelTEC3000 Series
CategoryThermostat
LanguageEnglish

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