33 General Section
Warranty Information
Important: Be sure to keep your original dated
sales receipt, as you will be required to provide
proof-of -purchase date for the equipment to be
serviced under warranty.
Warranty Coverage
Your new JR® Remote Control Radio System is
warranted to the original purchaser against
manufacturer defects in material and workmanship for 1
year from the date of purchase. During this period, the
JR Service Center will repair or replace, at our
discretion, any component that is found to be factory
defective at no cost to the purchaser. This warranty is
limited to the original purchaser of the unit and is not
transferable.
This warranty does not apply to any unit that has been
improperly installed, mishandled, abused or damaged
in a crash, or to any unit that has been repaired or
altered by any unauthorized agencies. Under no
circumstances will the buyer be entitled to
consequential or incidental damages. This limited
warranty gives you specific legal rights; you also have
other rights, which may vary from state to state. As with
all fine electronic equipment, do not subject your radio
system to extreme temperatures, humidity or moisture.
Do not leave it in direct sunlight for long periods of time.
Repair Service Directions
In the event that your JR radio needs service, please
follow the instructions listed below.
1. Check all on/off switches to be sure they are off. This
will speed the repair process of checking battery
condition.
2. Return your system components only (transmitter,
receiver, servos, etc.). Do not return your system
installed in a model aircraft, car, boat, etc.
3. Preferably, use the original carton/packaging
(molded foam container), or equivalent, to ship your
system. Do not use the system carton itself as a
shipping carton, you should package the system carton
within a sturdy shipping container using additional
packing material to safeguard against damage during
transit. Include complete name and address information
inside the carton, as well as clearly writing it on the
outer label/return address area.
4. Include detailed information explaining your
operation of the system and problem(s) encountered.
Provide an itemized list of equipment enclosed and
identify any particular area/function, which may better
assist our technicians in addressing your concerns.
Within your letter, advise us of the payment method you
prefer to use. The JR Service Center accepts VISA or
MasterCard. Please include your card number and
expiration date. Date your correspondence, and be sure
your complete name and address appear on this
enclosure.
5. Include your name, mailing address, and a phone
number where you can be reached during the business
day.
Warranty Repairs
To receive warranty service, you must include a copy of
your original dated sales receipt to verify your proof-of-
purchase date. Providing that warranty conditions have
been met, your radio will be repaired without charge.
Normal Non-Warranty Repairs
Should your repair cost exceed 50% of the retail
purchase cost, you will be provided with an estimate
advising you of your options.
Mail your system to:
JR Service Centre
O’Reilly Model Products
42 Maple Ave, Keswick
South Australia 5035
Ph. 08 8351 0544
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