K2 Pumps ASP00001K User Manual

Name: K2 Pumps ASP00001K
Brand: K2 Pumps
Rating: 4 (1 reviews)

33 pages

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Model: ASP00001K

OWNER’S MANUAL

Backup Sump Pump

Questions, problems, missing parts? Before returning to the store call

K2 Customer Service 8 a.m. - 6 p.m., EST, Monday-Friday

1-844-242-2475

www.K2pumps.com

Questions and Answers:

C
Carl StewartJul 28, 2025
What to do if my K2 Pumps Water Pump is not pumping water?
- K
  Karen CastilloJul 28, 2025
  If your K2 Pumps Water Pump isn't pumping water, several issues could be the cause. First, ensure the supply valve is open. Check if the automatic valve is functioning correctly and replace it if necessary. Inspect the float for any obstructions and ensure it moves freely. Also, check for a plugged ejector or inlet screen, and clean them if needed. If the water level is below the inlet screen, adjust the float rod stops. Inspect the primary sump pump check valve, cleaning or installing one if necessary. Examine the discharge line for blockages. Avoid exceeding the rated lift, and ensure the water supply is above 40 PSI, possibly installing a larger pipe. Note that the pump won't function with a well pump supply, as it requires continuous pressure.
X
xcrawfordAug 8, 2025
Why is my K2 Pumps Water Pump operating at less than full capacity?
- M
  moorekyleAug 8, 2025
  If your K2 Pumps Water Pump is operating below its full capacity, the issue might stem from restricted water flow. Ensure the supply valve is completely open and the automatic valve is fully operational. A partially plugged pump suction or ejector could also be the culprit, so clean as needed. If there's no check valve installed in the primary pump's discharge, install one. If the primary pump's check valve leaks, replace it. Lastly, a partly plugged discharge line can restrict flow, so clean out the pipe.