INSTALLATION GUIDE - REMOTE ACCESS CONTROLLER RAC 4 • PK3197_10_14
6.0 Annex D Quick Troubleshooting Guide
5. Programming and Auditing Troubleshooting
Symptom Action
Cannot program or audit the RAC 4 - Verify that the RAC 4 controller is active: the
Functionality 1 (D45) and Functionality 2 (D46)
LEDs should blink. If not, reset the RAC 4
Controller: press the Reset switch (SW1) or
disconnect and reconnect the power.
- Verify that the cable between the RAC 4 and the
FDU or IPM is connected properly.
- If the RAC 4 is not initialized (Initialization LED,
D41, is OFF)
• Create an Initialization card with the FDU or
Atlas and swipe it to initialize the RAC 4. The
Initialization LED (D41) should turn on.
- If the RAC 4 was already initialized, it may need
to be re-initialized:
• Follow the instructions in section 5.3 “Hotel ID
Re-Initialization”.
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