English
7-1
Chapter
7
Troubleshooting
This section supplies information on some simple tests which the user may perform
in the event of malfunctioning. Refer to the PC manual and the software manual for
information on other types of malfunctions.
System Does Not Acquire X-ray Images
1. Check the KaVo IXS USB connection to the PC; ensure that the USB
connector is green.
2. Check that the software drivers are installed correctly.
3. Make sure that the active side of the KaVo IXS is facing the source of the x-
ray and the active area is aligned with the x-ray beam.
4. Check the x-ray exposure settings and ensure that the x-rays were emitted.
5. Contact KaVo Customer Support or your dental dealer.
KaVo Customer Support, call KAVO 888-275-5286
KaVo S1.book Page 1 Tuesday, August 6, 2019 2:36 PM
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