Kessel Comfort - User Manual

Questions and Answers

Q
qgardnerAug 21, 2025
What to do if Kessel Control Unit has a power outage?
- A
  Amy KingAug 21, 2025
  If the Kessel Control Unit displays 'Power outage', it could be due to a general power failure, a blown device fuse, or an interrupted mains supply cable. Check the fuse and the mains supply cable. Remember to switch off the unit intentionally before checking the mains supply cable.
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shaffercoreyAug 23, 2025
Why does Kessel Control Unit show maximum current?
- J
  John PhillipsAug 25, 2025
  If your Kessel Control Unit displays 'Maximum current', it means the pump's current consumption is too high, possibly due to a blockage in the impeller. To resolve this, clean the pump and check the impeller to ensure it runs smoothly. If necessary, replace the pump.
E
Elizabeth DorseyAug 26, 2025
What to do if Kessel Control Unit shows minimum current?
- L
  lnielsenAug 26, 2025
  If the Kessel Control Unit displays 'Minimum current', it indicates that the pump's current consumption is below the minimum value. This could be due to a break in the cable between the control unit and the pump, or a faulty pump. Check the cable and replace it if necessary. Also, check the pump and replace it if needed.
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savannah15Aug 28, 2025
How to troubleshoot probe fault in Kessel Control Unit?
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  Jason WoodAug 28, 2025
  If the Kessel Control Unit displays 'Probe fault', it could be due to the 'Probe' control cable not being connected, connected with inverse polarity, or broken during initialization, or the cable is faulty during operation. Remove the mains plug and deactivate the battery. Check the control cable for correct connection or any breaks. Replace the probe if necessary.
M
Mr. Robert GutierrezAug 30, 2025
How to fix battery fault on Kessel Comfort Control Unit?
- A
  Adam BoydAug 30, 2025
  If the Kessel Control Unit displays 'Battery fault', it means the battery is either missing or faulty. Remove the mains plug, connect the batteries, and replace them with new ones if necessary. A running light will appear on the display again when the unit is ready.
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Lauren ShawSep 1, 2025
What causes flap fault in Kessel Comfort?
- H
  Heather PattersonSep 1, 2025
  If the Kessel Control Unit displays 'Flap fault', it means the flap cannot be closed completely during start-up or by using the 'test' key, likely because the flap is blocked by an object. To resolve this: 1. Remove the mains plug. 2. Deactivate the battery. 3. Open the Staufix cover. 4. Remove the blockage and return to operation. It is recommended to inform a specialist company.
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Megan KelleySep 3, 2025
What to do if Kessel Comfort shows flap fault with backwater?
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  Christine CollierSep 3, 2025
  If the Kessel Control Unit displays 'Flap fault' and backwater is detected, it means the flap cannot be closed completely because it is blocked by an object. Close the emergency valve. After the backwater ends, remove the blockage.
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Steven StewartSep 5, 2025
How to resolve relay error on Kessel Control Unit?
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  Michelle RodgersSep 5, 2025
  If the Kessel Control Unit displays 'Relay error', it indicates that the power contactor is not switching off. Disconnect the control unit from the mains and replace the control unit.
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Jonathan VaughnSep 7, 2025
What does maintenance due flashing mean on Kessel Comfort Control Unit?
- N
  nicholas36Sep 7, 2025
  If the Kessel Control Unit displays 'Maintenance due (flashing)', it means the maintenance date has either been reached or no maintenance date was entered. Carry out the maintenance or enter the maintenance date.
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Donna ThompsonSep 9, 2025
What to do if Kessel Control Unit shows max run time?
- S
  Samantha GomezSep 9, 2025
  If the Kessel Control Unit displays 'Max run time', it means the pump is running for too long during each pumping process. Check the system design and, if necessary, contact Customer Services.