46 Keysight 16860 Series Portable Logic Analyzers Installation/Quick Start Guide
4 Solving Problems
 
To run the recovery process
1 Shut down and then restart your Logic Analyzer.
While booting up, the Logic Analyzer displays the Windows Boot 
Manager screen. This screen provides you the following options:
• Microsoft Windows 7 or 10 (as per the installed operating system) - 
This is the default selected option. This option starts the Logic 
Analyzer with the installed Windows operating system. This is the 
normal startup of the system.
• Keysight Recovery system - You should select this option when you 
want to restore/repair your Logic Analyzer software by running the 
Keysight recovery process.
2 After a few seconds, Logic Analyzer automatically starts with the option 
selected in the Windows Boot Manager. Select the Keysight Recovery 
Running the recovery process reformats your logic analyzer’s hard disk drive to the state 
in which it was originally shipped to you. All user data files and programs are overwritten 
when the recovery process runs. Therefore, save your data to a CD or to another machine 
before you start recovering the system software.