Keysight 16860 Series Portable Logic Analyzers Installation/Quick Start Guide 45
Solving Problems 4
Using the System Recovery Software
Restoring your system software might be necessary for the following
reasons:
• Hard drive (SSD) failure.
• Virus in the system or unstable system.
• Intentional disk clean - for example if you are passing the system to
another team or returning it to a rental company and you do not want
any data left on it.
The 16860 series of Logic Analyzers are now shipped with the Windows 10
operating system preinstalled. Earlier, Windows 7 was preinstalled on
these logic analyzers.
In addition, 16860 series of Logic Analyzers also have the Keysight Logic
Analyzer software version 6.30 or later preinstalled.
These systems do not have any recovery CD or DVD in their shipment. If
you need to restore the logic analysis system software, you run the
recovery process on the hard drive (SSD) of the system. This recovery
process uses the hidden partition on the hard drive to restore the hard disk
drive back to its original state in which it was shipped. When you run this
process, the recovered hard disk drive contains:
• the Windows 10 operating system
• the version of the Logic and Protocol Analyzer software which was
installed when the system was originally shipped and not the latest or
upgraded version of the software that might be available at the time of
system recovery.
• the license files of any licensed optional products that you had
purchased with the Logic Analyzer and that were installed when the
system was originally shipped.
When you run the recovery process, the software licensing Host ID of your logic analyzer
may change. If this happens, the restored license files will not work with the new host ID
and you will need rehosted license files. To get these files, you can contact your nearest
Keysight sales/service office. To locate a sales or service office, go to
www.keysight.com/find/contactus.
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