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Kicker DX200.4 - Warranty Information; Coverage and Service; Service Turnaround Time

Kicker DX200.4
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ElectronicsLimitedWarranty
Kicker warrants this product to be free from defects
in
material and workmanship under normal use for a period of
THREE
(3)
MONTHS from date of original purchase with receipt. When purchased from
an
Authorized KICKER Dealer
it
is
warranted for TWO
(2)
YEARS from date of original purchase with receipt.
In
all
cases you must have the original receipt.
Should service be necessary under this warranty for any reason due to manufacturing defect or malfunction dunng the
warranty period, Kicker
will
repair or replace (at its discretion) the defective merchandise with equivalent merchandise at
no charge. Warranty replacements may have cosmetic scratches and blemishes. Discontinued products may be replaced
with more current equivalent products.
This warranty
is
valid only for the original purchaser and
is
not extended
to
owners
of
the product subsequent to
the original purchaser. Any applicable implied warranties are limited
in
duration to a period of the express warranty
as provided herein beginning with the date
of
the original purchase at retail, and no warranties, whether express or
implied, shall apply to this product thereafter. Some states
do
not allow limitations on implied warranties; therefore these
exclusions may not apply to you. This warranty gives you specific legal rights; however you may have other rights that
vary from state to state.
WHAT TO DO
IF
YOU NEED WARRANTY OR SERVICE
Defective merchandise should be returned to your local Authorized Stillwater Designs (Kicker) Dealer for warranty
service. Assistance
in
locating
an
Authorized Dealer can be found at www.kicker.com or by contacting Stillwater
Designs directly.
You
can confirm that a dealer
is
authorized by asking to see a current authorized dealer
window
decal.
If
it becomes necessary for you
to
return defective merchandise directly to Stillwater Designs (Kicker), call the Kicker
Customer Service Department at (405) 624-8510 for a Return Merchandise Authorization (RMA) number. Package
all
defective items
in
the original container or
in
a package that will prevent shipping damage, and return to:
Stillwater Designs, 5021 North Perkins Road, Stillwater, OK 74075
The RMA number must be clearly marked on the outside
of
the package. Please return-only defective components. The
return
of
functioning items increases your return freight charges. Non-defective items will be returned freight-collect to
you.
Include a copy of the original receipt with the purchase date clearly visible, and a "proof-of-purchase" statement listing
the Customer's name, Dealer's name and invoice number, and product purchased. Warranty expiration on items without
proof-of-purchase will be determined from the type
of
sale and manufacturing date code. Freight must be prepaid;
items sent freight-collect,
or
COD, will be refused.
WHAT
IS
NOT COVERED?
This warranty
is
valid only if the product is used for the purpose for which it was designed.
It
does not cover:
o Damage due to improper installation
o Subsequent damage to other components
o Damage caused by exposure to moisture, excessive heat, chemical cleaners, and/or UV radiation
o Damage through negligence, misuse, accident or abuse. Repeated returns for the same damage may be considered
abuse
, 0 Any cost or expense related to the removal or reinstallation of product
o Speakers damaged due to amplifier clipping or distortion
o Items previously repaired or modified by any unauthorized repair facility
o Return shipping on non-defective items
o Products with tampered or missing barcode labels
o Products returned without a Return Merchandise Authorization
(RMA)
number
o Freight Damage
o The cost of shipping product to Kicker
o Service performed by anyone other than Kicker
HOW
LONG WILL
IT
TAKE?
Kicker strives to maintain a goal of 72-hour service for
all
electronics (amplifiers, crossovers, equalizers, etc.) returns.
Delays may be incurred
if
lack of replacement inventory or parts
is
encountered.
Failure to follow these steps may void your warranty. Any questions can be directed to the Kicker Customer Service
Department at (405) 624-8510.
NOTE:
All
specifications and performance figures are SUbject
to
change. Please visit the www.kicker.com for the
most
current information.
6
DX.4AMPLIFIER

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