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General| Connectivity | Wi-Fi, Ethernet |
|---|---|
| Operating System | Android TV |
| Processor | Quad-core |
| RAM | 2GB |
| Storage | 8GB |
| Model | Windstream |
| Category | Set-top box |
| Video Resolution | 4K |
| Audio Output | HDMI, Optical |
| Ports | HDMI, USB, Ethernet |
| Content Services | Netflix, YouTube |
| Remote Control | Bluetooth Voice Remote |
Details buttons for recording, playing, pausing, stopping, rewinding, and fast-forwarding media.
Describes buttons for navigating menus, guides, and controlling TV functions like volume and channels.
Instructions on using remote buttons to control live TV playback, including pausing and rewinding.
Steps to record shows, series, or live TV using the RECORD button and options.
Troubleshooting steps for frozen picture, no sound, or video without audio.
Solutions for set-top box not turning on or remote control unresponsiveness.
Steps to resolve no connection, slow connection, or intermittent connection problems.
Explains modem power impact on phone service and DSL light blinking indicators.
Basic troubleshooting steps including verifying cables and power cycling the gateway.
Explains to wait for modem lights to stabilize after power cycling to confirm internet access.
Provides the website for support and the technical/billing question phone number.
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