Related Mixer Part(s) Problem Probable Cause(s) Repair Action
Base Mixer wobbles or walks
while in use
Base Bent or damaged Replace Base
Base Feet Missing Replace Foot
Bowl
Beater
Beater Hits the sides of
the bowl
Bowl Defective Replace Bowl
Beater Defective Replace Beater
Bowl Support Bent Replace or use a dead
blow hammer and tap
the bowl support to
straighten
Improper Bowl Height Adjustment Adjust bowl
height(pg.32)
Column Bowl-Lift Mechanism
binding or won’t move up
or down
Galling of Bowl-Lift slide or
Handle Rod
Use Lubriplate to lube
slides
Bowl-Lift Mechanism
Bowl Support Damaged bowl-lift slide
mechanism
Replace Column
Bowl Clip Bowl does not stay on
mixer while in use
Bowl Clip loose or missing Replace Bowl Clip
Bowl Support Bowl Support Bent or damaged Replace or use Dead
Blow Hammer to
straighten
Control Board Mixer speed control stuck
or binding
Slide Switch defective
Replace control board.
Planetary Planetary spins but beater
does not revolve (no
planetary action)
Pinion gear or drive pin stripped
or broken
Change Planetary/
Change grease
Internal (Ring) Gear Gear tooth damage Change Lower Housing
and all grease
Planetary pinion gear/pin Unit makes a 'Loud
Clicking' noise under a
load. Slight ‘Clicking’ is
normal.
Little or no grease on the ring
gear or pinion gear drive pin.
Damaged gears
Check grease/change
grease and gears
Motor or Planetary Unit makes a 'humming'
sound but there is no
rotation of the planetary or
hub gear
Motor seized or binding Replace Motor
Motor overload/shuts off Mixing on to high of speed Turn to the off position
and wait 15 minutes for
unit to reset.
Planetary may be cracked or
broken.
Replace Planetary
Motor/Transmission Gear
case
Mixer motor runs but the
planetary and attachment
hub gear do not rotate
transmission gears stripped or
broken
Inspect all gears for
damage and clean all
grease out and put fresh
grease in
Transmission Housing Housing will not seat down
all the way
Check that the plastic locator pins
are not broke off in the locator
holes
If broke off replace
transmission Housing
and drill old pins out of
lower housing
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