54 www.kodak.com/go/support
6 Troubleshooting
For step-by-step product support, visit www.kodak.com/go/z885support and select
Interactive Troubleshooting & Repairs.
Camera problems
If... Try one or more of the following
Camera does not
turn on.
■ Install new batteries (page 1).
■ Charge rechargeable batteries.
Camera does not
turn off.
■ Remove the battery, then reinsert or replace it. If the camera still does
not function, visit www.kodak.com/go/z885support and select
Interactive Troubleshooting & Repairs.
Pictures remaining
number does not
decrease after
taking a picture.
■ The camera is operating normally. Continue taking pictures.
Short battery life
with Kodak Ni-MH
rechargeable
digital camera
batteries.
■ Wipe the contacts with a clean, dry cloth (page 69) before loading
batteries in the camera.
■ Limit the following activities that quickly deplete battery power:
reviewing pictures/videos on the LCD; excessive use of the flash.
■ Use the Refresh feature on your camera dock series 3 or printer dock
series 3.
Stored pictures are
corrupted.
■ Retake pictures. Do not remove card while the Ready light is blinking.
Keep rechargeable batteries charged.
Transfer the pictures to the computer (page 33), then format the card in the
camera (see page 43).
Caution: Formatting a card deletes all pictures and videos,
including protected files.