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Troubleshooting
Camera ready light status
Picture is too dark.
■ Turn on the flash (page 11).
■ Move so there is no more than 11.8 ft (3.6 m) in wide angle and
6.9 ft (2.1 m) in telephoto between the camera and the subject.
■ Use Fill flash (page 11) or change your position so light is not behind
the subject.
■ Increase Exposure Compensation (page 14).
Camera does not
recognize
SD/MMC card.
■ Purchase a certified SD/MMC card.
■ Reformat the card (see page 43).
Caution: Formatting a card deletes all pictures and videos,
including protected files.
■ Insert a card into the slot, then push to seat (page 4).
Camera freezes up
when a card is
inserted or
removed.
■ Turn the camera off, then back on. Make sure the camera is turned off
before inserting or removing a card.
Memory card full.
■ Insert a new card (page 4), transfer pictures to the computer
(page 33), or delete pictures (page 22).
Memory card and
internal memory
full.
■ Transfer pictures to the computer (page 33), then format the card or
internal memory (see page 43).
Caution: Formatting a card deletes all pictures and videos,
including protected files.
If... Try one or more of the following
Ready light does
not turn on and the
camera does not
work.
■ Turn on the camera (page 2).
■ Install new batteries (page 1) or charge rechargeable batteries.
■ Turn camera off, then back on.
If... Try one or more of the following
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