A-61837 June 2015 6-3
Indicator lights Steady red then flashing green — the scanner is powering up.
Steady green: the scanner is scanning, paused or idle.
Fast flashing green: the scanner is downloading firmware.
Slow flashing green: the scanner is in power saver mode.
Steady red: indicates a scanner error, such as the scanner cover is open.
After you power up the scanner, the red and green indicator lights flash. After
approximately 14 seconds, both lights go out. When the green indicator light
comes back on, the scanner is ready to begin scanning. However, the host
computer may require several seconds to detect the scanner.
Upgrading software Kodak Alaris frequently updates drivers and firmware to correct issues and
add new features. If you are experiencing errors, you should upgrade to the
latest driver before contacting Service.
Go to: www.kodakalaris.com/go/disupport, access i4x50 Software and
Drivers and download the most recent upgrade.
Contacting Service 1. Visit www.kodakalaris.com/go/dicontacts to obtain the most current phone
number for your country.
2. When calling, have the following information ready:
• A description of your problem.
• The scanner model and serial number.
• Computer configuration.
• Scanning application you are using.
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