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Section 1
General Information
Receiving Inspection
1. Check the shipment carefully and compare to the bill of lading.
2. Account for all items listed and inspect each container for damage.
3. Carefully inspect for any concealed damage.
4. Report any shortages or damages to the carrier, note on the bill of lading, and file a freight claim.
5. Damaged material cannot be returned to the manufacturer without prior approval.
6. A Return Material Authorization (RMA) must be obtained. Contact a sales representative at 800-826- 7036.
Warranty Information
For information regarding warranty guidelines, claim form, product registration, warranty verification, or
locating a service provider please visit our website at www.kolpak.com
or call 800-225-9916.
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