19
Troubleshooting
Type Error How to solve
Product
Cannot charge with
charging station
1.Check that the boundary wire in front and
underneath the charger are in a straight line.
2.Check that whether the charging station's
location is suitable as explained in this manual.
The Mower runs in
circles unusually
1.Verify that no power cable runs parallel and in
close proximity the boundary wire. If necessary,
reposition the boundary wire.
2.Check if a front wheel is stuck.
3.If a neighbor has a similar robotic mower, the
signal may be interfered. Try to reset the signal
of the charging station and the mower to the
alternative boundary signal.
4.Driving motor may be damaged, please contact
customer support.
The mower is noisy
1.Inspect the fixing screw of blades; tighten if
necessary.
2.Inspect and replace the blades if necessary.
3.Grass may be too high. Try to increase the
cutting height, or mow the lawn with a traditional
lawnmower first.
4.Cutting motor failure, please call after sales
service.
No response after
pressin
g START button
and OK button
1.Check if the mower has already completed the
programmed working time for that day.
2.Press the UNLOCK button.
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