8 Trouble-shooting
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4STQ
2580.821/04-EN
8 Trouble-shooting
WARNING
Improper work to remedy faults
Risk of injury!
▷ For any work performed to remedy faults, observe the relevant information
given in this instruction manual and/or in the product literature provided by the
accessories manufacturer.
NOTE
Prior to conducting any work on the mechanical seal during the warranty period
contact the manufacturer. KSBService will be pleased to help you. Non-compliance
with this instruction will lead to forfeiture of any and all rights to claims for
damages.
NOTE
For any failures you cannot remedy or whose cause cannot be identified, contact
the responsible KSBservice centre.
What to do in the event of a failure
▪ Determine and document the nature of the fault/malfunction.
▪ Monitor the development of leakage quantity. If necessary, shut down the pump
as described in the operating manual.
Consistent, flowing leakage indicates a mechanical seal damage.
Maintenance work, service work and installation work by KSBService
▪ KSB Service GmbH | Service Centre Pegnitz
E-mail: service-center.sued@ksb.com
▪ KSB Service LLC | Service Centre Abu Dhabi
E-mail: ksb@ksb.ae
Contact for general queries:
▪ E-mail: TSS_PE_Mechanical.Seals@ksb.com
Further contact addresses:
▪ www.ksb.com/contact
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