Kyocera ECOSYS M3660idn User Manual

10-13
Troubleshooting > Troubleshooting
Troubleshooting
Solving Malfunctions
The table below provides general guidelines for problem solving.
If a problem occurs with your machine, look into the checkpoints and perform procedures indicated on the following
pages. If the problem persists, contact your Service Representative.
NOTE
When contacting us, the serial number will be necessary.
To check the serial number, refer to the following:
Display for Device Information (page 2-17)
Checking the Equipment's Serial Number (page i)
Symptom Checkpoints Corrective Actions
Reference
Page
An application does not
start.
Is the Auto Panel Reset time short? Set the Auto Panel Reset time to 30
seconds or more.
page 8-46
The screen does not
respond when the main
power switch is turned on.
Check the power cord. Connect both ends of the power cord
securely.
page 2-9
Pressing the [Start] key
does not produce copies.
Is there a message on the screen? Determine the appropriate response to
the message and respond accordingly.
page 10-18
Is the machine in Sleep mode? Select any key on the operation panel to
recover the machine from Sleep mode.
page 2-33
Blank sheets are ejected. Are the originals loaded correctly? When placing originals on the platen,
place them face-down and align them
with the original size indicator plates.
page 5-2
When placing originals in the document
processor, place them face-up.
page 5-3
― Check that the settings of the
application software.
―
Printouts are totally too light. Is the paper damp? Replace the paper with new paper. page 3-2
Have you changed the density? Select appropriate density level. page 6-13
page 8-49
Is the toner distributed evenly within the
toner container?
Shake the toner container from side to
side several times.
page 10-6
Is EcoPrint mode enabled? Disable [EcoPrint] mode. page 8-15
― Run [Drum Refresh]. page 10-30
― Make sure the paper type setting is
correct for the paper being used.
page 8-14

Kyocera ECOSYS M3660idn Specifications

General

Secure printing	Yes
Print technology	Laser
Maximum resolution	1200 x 1200 DPI
Time to first page (black, normal)	4.9 s
Print speed (black, normal quality, A4/US Letter)	60 ppm
Duplex print speed (black, normal quality, A4/US Letter)	43 ppm
Copier resize	25 - 400 %
Maximum copy resolution	600 x 600 DPI
Maximum number of copies	999 copies
N-in-1 copy function (N=)	2, 4
Time to first copy (black, normal)	6 s
Copy speed (black, normal quality, A4)	60 cpm
Scan to	E-mail, FTP, SMB, TWAIN, USB, WIA
Scanner type	Flatbed & ADF scanner
Scan speed (color)	- ppm
Image formats supported	JPEG, TIFF
Document formats supported	PDF, XPS
Faxing	Mono faxing
Modem speed	33.6 Kbit/s
Fax resolution (black)	400 x 400 DPI
Fax transmission speed	3 sec/page
Digital sender	-
Printing colors	Black
Maximum duty cycle	275000 pages per month
Recommended duty cycle	5000 - 15000 pages per month
Number of print cartridges	1
Page description languages	OpenXPS, PCL 6, XPS
Display	TFT
Control type	Touch
Product color	Black, White
Display diagonal	7 \
Market positioning	Business
Wi-Fi	No
Cabling technology	10/100/1000Base-T(X)
Ethernet LAN data rates	10, 100, 1000 Mbit/s
Mobile printing technologies	Apple AirPrint, Google Cloud Print, Kyocera Mobile Print, Mopria Print Service
Standard interfaces	Ethernet, USB 2.0
USB 2.0 ports quantity	3
Coprocessor frequency	1.2 GHz
Maximum internal memory	3000 MB
Sound power level (standby)	30 dB
Sound pressure level (copying)	57 dB
AC input voltage	220 - 240 V
AC input frequency	50 Hz
Power consumption (max)	1276 W
Power consumption (ready)	54 W
Power consumption (sleep)	0.5 W
Power consumption (copying)	746 W
Power consumption (printing)	723 W
Power consumption (average operating)	- W
Energy Star Typical Electricity Consumption (TEC)	3.37 kWh/week
Paper input type	Cassette
Total input capacity	600 sheets
Total output capacity	500 sheets
Maximum input capacity	2600 sheets
Total number of input trays	2
Maximum number of input trays	6
Auto document feeder (ADF) input capacity	100 sheets
Scan media weight	50 - 120 g/m²
Paper tray media types	Plain paper
Paper tray media weight	60 - 120 g/m²
Multi-purpose tray media types	Legal
Maximum ISO A-series paper size	A4
Multi-Purpose Tray media weight	60 - 220 g/m²
Sustainability certificates	Blue Angel, RoHS, EPEAT Silver, ENERGY STAR
Certification	TÜV/GS, CE
Included cartridge capacity (black)	10000 pages
Harmonized System (HS) code	84433100

Weight and Dimensions

Depth	495 mm
Width	480 mm
Height	590 mm