Kyocera ECOSYS P6021cdn User Manual

Troubleshooting
6-6
Error Messages
The following table lists errors and maintenance messages that you can
be dealt with by yourself. If
Call service appears, turn off the printer,
disconnect the power cord, and contact your service technician.
If
Call service or Error Power off is displayed, turn off the printer
then turn it back on to see if the printer has recovered. If the printer has
not recovered, turn off the printer, disconnect the power cord, and contact
your service representative or authorized service center.
Some errors cause the alarm to sound. To stop the alarm, press [Cancel].
Message Corrective Action
This message is displayed when the Job Accounting function is enabled and an
attempt to specify job accounting settings or to register or delete an account fails. To
return the printer to the print-ready status, press [GO].
The paper has run out in the paper source displayed. Supply paper according to the
paper source displayed (paper cassettes, MP tray, or optional paper feeders). The
paper cassette number only appears when optional paper feeders are installed.
This message is displayed alternately with messages indicating the printer status, such
as, Ready, Please wait, and Processing.
F### represents a controller error (#=0, 1, 2, ...). Call for service. The printer does not
operate when this message is displayed.
#### represents a mechanical error (#=0, 1, 2, ...). Call for service. The printer does
not operate when this message is displayed. The total number of pages printed is also
indicated, e.g. 0123456.
Displayed when data is being canceled.
The corresponding paper cassette is not installed. Install the cassette. The paper
cassette number only appears when optional paper feeders are installed.
This message is displayed when a paper lift error has occurred in the paper source's
cassette. Pull out the cassette for the paper source displayed (either the paper
cassettes or optional paper feeders) and check if the paper is loaded correctly. The
paper cassette number only appears when optional paper feeders are installed.
The message Call service is displayed when this error occurs repeatedly.
The toner container is not correctly installed. Open the top cover and correctly reinstall
it.
This message warns following two cases. Install the new waste toner box.
The waste toner box is not installed.
The waste toner box is full.
The rear cover of the printer or optional paper feeder is open. Close the rear cover
whose number appears.
The top cover of the printer is open. Close the printer top cover.
The waste toner box cover is open. Close the waste toner box cover.
Account error ##
Press GO
Add paper MPTray
Call service
F# ##
Call service
####:0123456
Canceling data
Cassette # not loaded
Check cassette #
Check the toner
container
Check waste toner box
Close rear cover #
Close top cover
Close the waste toner
cover

Kyocera ECOSYS P6021cdn Specifications

General

Color	Yes
Print technology	Laser
Maximum resolution	600 x 600 DPI
Duplex printing mode	Auto
Time to first page (black, normal)	10.5 s
Print speed (black, normal quality, A4/US Letter)	21 ppm
Printing colors	Black, Cyan, Magenta, Yellow
Maximum duty cycle	50000 pages per month
Number of print cartridges	4
Page description languages	Microsoft XPS, PCL 5c, PCL 6, PCL XL, PDF 1.7, PostScript 3
Paper input type	Cassette, Paper tray
Total input capacity	550 sheets
Total output capacity	- sheets
Maximum input capacity	1300 sheets
Total number of input trays	2
Multi-Purpose tray input capacity	50 sheets
Custom media width	70 - 216 mm
Maximum print size	216 x 356 mm
Custom media length	148 - 356 mm
Paper tray media types	Plain paper
Paper tray media weight	60 - 163 g/m²
Non-ISO print media sizes	Folio (media size), Letter (media size)
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A4
Multi-Purpose Tray media weight	60 - 220 g/m²
Wi-Fi	No
Mobile printing technologies	-
Standard interfaces	Ethernet, USB 2.0
Optional connectivity	Wireless LAN
Processor family	PowerPC
Maximum internal memory	1536 MB
Sound pressure level (printing)	48.2 dB
Display	LCD
Certification	TÜV/GS, CE
Product color	Black, White
Display number of lines	2 lines
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (off)	0.1 W
Power consumption (standby)	61 W
Power consumption (printing)	353 W
Power consumption (PowerSave)	4 W
Mac operating systems supported	Mac OS X 10.5 Leopard, Mac OS X 10.6 Snow Leopard, Mac OS X 10.7 Lion, Mac OS X 10.8 Mountain Lion, Mac OS X 10.9 Mavericks
Sustainability certificates	Blue Angel, ENERGY STAR

Weight and Dimensions

Depth	523 mm
Width	390 mm
Height	370 mm