7-8
Troubleshooting
Error Messages
If a problem has occurred in the printer, the indicators on the operation panel, the KYOCERA Client Tool, and the Status
Monitor will show the status of the printer. Problems that can be resolved by the user are described below.
Indicators
If the Attention indicator is lit or flashing, check the KYOCERA Client Tool.
Note If the indicators light or flash repeatedly in manners not described above, a service error has probably
occurred. Switch off the printer [Main Power] ( ), unplug the power cord, and then plug the power cord back in and
switch on [Main Power] ( ). This may clear the error. If the error is not cleared, contact your service technician.
Message Displayed in KYOCERA
Client Tool and Status Monitor*
* Events for which the Status Monitor provides notification can be set in the Configuration. Refer to Configuration
on page 3-42.
Meaning Remedy
Add paper There is no paper in the paper source. Load paper into the paper source.
The paper size in the paper source is
different from the printer driver setting.
Load the proper size of paper in the
paper source.
Add toner The toner has run out. Replace with a new toner cartridge.
Cover open The top cover is open. Close the top cover.
Error has occurred There is a condensation inside the
machine.
Please wait for about an hour and then,
turn the power off and on. Refer to
Power On/Off on page 3-2.
This message is displayed if the
installed toner cartridge's regional
specification does not match the
machine’s.
Install the specified toner cartridge.
Memory overflow Unable to continue the job as the
memory is used up.
Change the print resolution from Fast
1200 to 600 dpi. Refer to Printer Driver
User Guide.
Paper jam A paper jam has occurred.
Refer to Clearing Paper Jams on
page 7-9 and remove the jammed paper.
Toner is running out. The toner is running out. Have a new toner cartridge ready.
Top tray full The top tray is full of paper.
The printer pauses after 50 sheets are
printed. Remove paper from the top tray
and press
[Main Power] ( )
to begin
printing.
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