10-30
Troubleshooting > Troubleshooting
Color Printing Trouble
When the following color printing trouble occurs, implement appropriate procedures.
Symptom Checkpoints Corrective Actions
Reference 
Page
Skewed-color printout. ― Run [Calibration]. page 10-54
― Run [Color Registration]. page 10-49
Colors appear different 
than you anticipated.
Did you choose appropriate image 
quality for the original?
Select appropriate image quality. page 6-31
Have you loaded color copy paper 
into the paper tray?
Load color copy paper into the 
paper tray.
―
― Run [Calibration]. page 10-54
― Run [Tone Curve Adjustment]. page 10-53
― When making copies
Adjust the color balance.
page 6-34
― When printing from a computer
Adjust the color using the printer 
driver.
―
Perform Tone Curve 
Adjustment in the System 
Menu. is displayed.
Over long periods of use, the effects 
of the ambient temperature and 
humidity can cause color output 
hues to vary slightly.
Run [Tone Curve Adjustment]. page 10-53
The color toner is empty. Do you want to continue printing in 
black and white?
If the black toner is remained, the 
machine continues printing in black 
and white by selecting [Print in 
Black and White] of [Color Toner 
Empty Action].
page 8-18