EasyManua.ls Logo

Kyocera TASKalfa 5551ci Service Manual

Kyocera TASKalfa 5551ci
317 pages
To Next Page IconTo Next Page
To Next Page IconTo Next Page
Page #1 background imageLoading...
Page #1 background image
SERVICE
MANUAL
Published in April 2015
842N4117
2N4SM067
Rev. 7
TASKalfa 3051ci
TASKalfa 3551ci
TASKalfa 4551ci
TASKalfa 5551ci

Table of Contents

Other manuals for Kyocera TASKalfa 5551ci

Questions and Answers:

Kyocera TASKalfa 5551ci Specifications

General IconGeneral
Duplex printingYes
Print technologyLaser
Maximum resolution600 x 600 DPI
Duplex printing modeAuto
Time to first page (black, normal)3.4 s
Time to first page (color, normal)4.7 s
Print speed (black, normal quality, A3)27 ppm
Print speed (color, normal quality, A3)25 ppm
Print speed (black, normal quality, A4/US Letter)55 ppm
Print speed (color, normal quality, A4/US Letter)50 ppm
Copier resize25 - 400 %
Maximum number of copies999 copies
N-in-1 copy function (N=)2, 4
Scan toE-mail, FTP, USB
Maximum scan areaA3 (297 x 420) mm
Scan speed (color)160 ppm
Image formats supportedJPG, TIF
Document formats supportedPDF
FaxingColor faxing
Fax memory12 MB
Modem speed33.6 Kbit/s
Fax coding methodsJBIG, MH, MMR (Fax coding method), MR
Fax resolution (black)200 x 100 DPI
Fax transmission speed3 sec/page
Digital sender-
Printing colorsBlack, Cyan, Magenta, Yellow
Maximum duty cycle- pages per month
Number of print cartridges4
Page description languagesPCL 5c, PCL 6, PCL XL
Paper input typeCassette, Paper tray
Total input capacity1150 sheets
Total output capacity250 sheets
Maximum input capacity7650 sheets
Total number of input trays3
Multi-Purpose tray input capacity150 sheets
Duplex media weight60 - 256 g/m²
Paper tray media typesBanner, Envelopes, Plain paper, Roll
Paper tray media weight60 - 220 g/m²
ISO A-series sizes (A0...A9)A3, A4
Multi-purpose tray media typesEnvelopes, Plain paper
Maximum ISO A-series paper sizeA3
Multi-Purpose Tray media weight60 - 300 g/m²
DisplayLCD
Product colorGray
Market positioningBusiness
Standard interfacesUSB 2.0
USB 2.0 ports quantity2
Wi-FiNo
Processor familyPMC-Sierra
Internal storage capacity320 GB
Sound power level (standby)36.1 dB
Sound pressure level (printing)51.4 dB
AC input voltage220 - 240 V
AC input frequency50 - 60 Hz
Power consumption (standby)200 W
Power consumption (PowerSave)1.8 W
Power consumption (average operating)1140 W
Sustainability certificatesRoHS
Weight and Dimensions IconWeight and Dimensions
Depth767 mm
Width668 mm
Height747 mm

Summary

1-4 Troubleshooting

1-4-1 Paper Misfeed Detection

Paper misfeed indication and troubleshooting steps for various locations.

1-4-2 Troubleshooting

General troubleshooting for paper jams and operational issues.

Paper Jam: First Check Items

Initial checks for paper-related issues like skew, jam, curl, or dog-ear.

Paper Jam Causes and Corrective Actions

Corrective actions for various paper jam causes.

Paper Jam: Feeding from Cassette 1 (Electrical)

Electrical parts causing paper jams during primary feeding from cassette 1.

Paper Jam: Feeding from Cassette 2 (Electrical)

Electrical parts causing paper jams during primary feeding from cassette 2.

Paper Jam: Manual Feeding (Electrical)

Electrical parts causing paper jams during manual feeding.

Paper Jam: Duplex Re-feeding (Electrical)

Electrical parts causing paper jams at the duplex re-feeding part.

Paper Jam: Secondary Transfer Part (Electrical)

Electrical components causing paper jams at the secondary transfer part.

Paper Jam: Fuser and Eject Part (Electrical)

Electrical components causing paper jams at the fuser and eject parts.

Paper Jam: Duplex Part (Electrical)

Electrical components causing paper jams at the duplex part.

Paper Jam: BR (Bridge) Part (Electrical)

Electrical components causing paper jams at the BR (bridge) part.

Paper Jam: DF Entry/Feedshift/Subtray (Electrical)

Electrical parts causing paper jams at DF paper entry, feedshift, and subtray left eject.

Paper Jam: DF Process Part (Electrical)

Electrical components causing paper jams at the DF process part.

Paper Jam: DF Eject Tray Part (Electrical)

Electrical components causing paper jams at the DF eject tray part.

1-4-3 Self-diagnostic function

Self-Diagnostic Function Overview

Machine's self-diagnostic function for detecting problems and displaying error messages.

Self-Diagnostic Codes

List of self-diagnostic codes and their descriptions.

1-4-4 Image formation problems

Image Formation: No Output (White)

Troubleshooting for no image output, leaving it entirely white.

Image Formation: No Output (Black)

Troubleshooting for no image output, leaving it entirely black.

Image Formation: Too Light

Troubleshooting for images that are too light.

Image Formation: Colored Background

Troubleshooting for colored backgrounds in the image.

Image Formation: Vertical White Streaks

Troubleshooting for white streaks appearing vertically on the print.

Image Formation: Longitudinal Streaks

Troubleshooting for black or color streaks appearing longitudinally.

Image Formation: Horizontal Streaks

Troubleshooting for black, white, or color streaks appearing horizontally.

Image Formation: Longitudinal Uneven Density

Troubleshooting for uneven image density appearing longitudinally.

Image Formation: Horizontal Uneven Density

Troubleshooting for uneven image density appearing horizontally.

Image Formation: Dots on Image

Troubleshooting for black or color dots appearing on the image.

Image Formation: Blurred (Shifted Transferring)

Troubleshooting for blurred images due to shifted transferring.

Image Formation: Part Missing

Troubleshooting for parts of the image missing.

Image Formation: Out of Focus

Troubleshooting for images that are out of focus.

Image Formation: Center Misalignment

Troubleshooting for image center misalignment with the original.

Image Formation: Shifted Colors

Troubleshooting for shifted colors in the image.

Image Formation: Moire Patterns

Troubleshooting steps for Moire patterns in the image.

Image Formation: Skewed Image

Troubleshooting steps for skewed images.

Image Formation: Abnormal Output

General troubleshooting for abnormal image output.

1-4-6 Poor image (Image rendering problems: Mono-color printer engine)

Mono-Color Image: No Output (White)

Troubleshooting for no image output on mono-color printer engine.

Mono-Color Image: No Output (Black)

Troubleshooting for no image output (entirely black) on mono-color printer engine.

Mono-Color Image: Too Light

Troubleshooting for images that are too light on mono-color printer engine.

Mono-Color Image: Colored Background

Troubleshooting for colored backgrounds on mono-color printer engine.

Mono-Color Image: Vertical White Streaks

Troubleshooting for white streaks appearing vertically on mono-color printer engine.

Mono-Color Image: Longitudinal Streaks

Troubleshooting for black or color streaks appearing longitudinally on mono-color printer engine.

Mono-Color Image: Horizontal Streaks

Troubleshooting for black, white, or color streaks appearing horizontally on mono-color printer engine.

Mono-Color Image: Longitudinal Uneven Density

Troubleshooting for uneven image density appearing longitudinally on mono-color printer engine.

Mono-Color Image: Horizontal Uneven Density

Troubleshooting for uneven image density appearing horizontally on mono-color printer engine.

Mono-Color Image: Dots on Image

Troubleshooting for black or color dots appearing on the image from mono-color printer engine.

Mono-Color Image: Offset Issues

Troubleshooting steps for image offset issues.

Mono-Color Image: Part Missing

Troubleshooting for parts of the image missing.

Mono-Color Image: Out of Focus

Troubleshooting for images that are out of focus.

Mono-Color Image: Poor Grayscale Reproducibility

Troubleshooting for poor grayscale reproducibility.

Mono-Color Image: Streaks and Spots

Troubleshooting for uneven streaks and colored spots.

Mono-Color Image: Grainy Image

Troubleshooting for grainy images.

1-4-7 Poor image (Caused by transferring toner, paper conveying, or fusing : Four-color printer engine)

Four-Color Image: No Output (White)

Troubleshooting for no image output due to transfer or fusing issues.

Four-Color Image: Too Light

Troubleshooting for images that are too light due to transfer or fusing issues.

Four-Color Image: Colored Background

Troubleshooting for colored backgrounds due to transfer or fusing issues.

Four-Color Image: Vertical White Streaks

Troubleshooting for white streaks printed vertically due to transfer or fusing issues.

Four-Color Image: Longitudinal Streaks

Troubleshooting for black or color streaks appearing longitudinally due to transfer/fusing.

Four-Color Image: Horizontal Streaks

Troubleshooting for black, white, or color streaks appearing horizontally due to transfer/fusing.

Four-Color Image: Uneven Transferring Toner

Troubleshooting for uneven transferring toner issues.

Four-Color Image: Dots on Image

Troubleshooting for black or color dots appearing on the image due to transfer/fusing.

Four-Color Image: Blurred (Shifted Transferring)

Troubleshooting for blurred images due to shifted transferring.

Four-Color Image: Consistent Leading Edge Misalignment

Troubleshooting for consistent leading edge misalignment of the image.

Four-Color Image: Sporadic Leading Edge Misalignment

Troubleshooting for sporadic leading edge misalignment of the image.

Four-Color Image: Paper Wrinkled

Troubleshooting steps for wrinkled paper issues.

Four-Color Image: Offset Issues

Troubleshooting steps for image offset issues.

Four-Color Image: Missing Image Parts

Troubleshooting for parts of the image missing, including outlines and white dots.

Four-Color Image: Loose Fusing

Troubleshooting steps for loose fusing issues.

Four-Color Image: Out of Focus

Troubleshooting steps for images that are out of focus.

Four-Color Image: Center Misalignment

Troubleshooting for image center misalignment with the original.

Four-Color Image: Dirty Paper Edges with Toner

Troubleshooting for dirty paper edges with toner.

Four-Color Image: Inferior Color Reproducibility

Troubleshooting for inferior color reproducibility issues.

Four-Color Image: Shifted Colors

Troubleshooting steps for shifted colors in the image.

Four-Color Image: Dirty Reverse Side of Paper

Troubleshooting for dirt on the reverse side of the paper.

1-4-8 Electric problems

Electric Problem: Main Power On Failure

Troubleshooting when the machine does not operate after turning on the main power switch.

Electric Problem: MP Lift Motor Failure

Troubleshooting steps when the MP lift motor does not operate.

Electric Problem: Scanner Motor Failure

Troubleshooting steps when the scanner motor does not operate.

Electric Problem: Registration Motor Failure

Troubleshooting for when the registration motor does not operate.

Electric Problem: Middle Motor Failure

Troubleshooting for when the middle motor does not operate.

Electric Problem: Eject Motor Failure

Troubleshooting steps when the eject motor does not operate.

Electric Problem: Duplex Motor 1 Failure

Troubleshooting for when the duplex motor 1 does not operate.

Electric Problem: Duplex Motor 2 Failure

Troubleshooting for when the duplex motor 2 does not operate.

Electric Problem: Toner Fan Motor Failure

Troubleshooting for when toner fan motors do not operate.

Electric Problem: Developer Fan Motor Failure

Troubleshooting for when developer fan motors do not operate.

Electric Problem: Exhaust Fan Motor Failure

Troubleshooting for when exhaust fan motors do not operate.

Electric Problem: LSU Fan Motor Failure

Troubleshooting steps when the LSU fan motor does not operate.

Electric Problem: Belt Fan Motor Failure

Troubleshooting for when belt fan motors do not operate.

Electric Problem: Fuser Fan Motor Failure

Troubleshooting for when fuser fan motors do not operate.

Electric Problem: Eject Fan Motor Failure

Troubleshooting for when eject fan motors do not operate.

Electric Problem: Eject Front Fan Motor Failure

Troubleshooting steps when the eject front fan motor does not operate.

Electric Problem: Eject Rear Fan Motor Failure

Troubleshooting steps when the eject rear fan motor does not operate.

Electric Problem: Power Source Fan Motor Failure

Troubleshooting steps when the power source fan motor does not operate.

Electric Problem: Controller Fan Motor Failure

Troubleshooting steps when the controller fan motor does not operate.

Electric Problem: Paper Feed Clutch Failure

Troubleshooting for when paper feed clutches do not operate.

Electric Problem: Assist Clutch Failure

Troubleshooting for when assist clutches do not operate.

Electric Problem: Paper Conveying Clutch Failure

Troubleshooting for when the paper conveying clutch does not operate.

Electric Problem: MP Paper Feed Clutch Failure

Troubleshooting for when the MP paper feed clutch does not operate.

Electric Problem: Registration Clutch Failure

Troubleshooting for when the registration clutch does not operate.

Electric Problem: Middle Clutch Failure

Troubleshooting for when the middle clutch does not operate.

Electric Problem: Duplex Clutch 1 Failure

Troubleshooting for when the duplex clutch 1 does not operate.

Electric Problem: Duplex Clutch 2 Failure

Troubleshooting for when the duplex clutch 2 does not operate.

Electric Problem: Feedshift Solenoid Failure

Troubleshooting steps when the feedshift solenoid does not operate.

Electric Problem: Cleaning Solenoid Failure

Troubleshooting steps when the cleaning solenoid does not operate.

Electric Problem: Cassette Paper Detection Error

Troubleshooting when cassette paper presence is not detected correctly.

Electric Problem: MP Tray Paper Detection Error

Troubleshooting when MP tray paper presence is not detected correctly.

Electric Problem: Cassette Paper Size Display Error

Troubleshooting when cassette paper size display is incorrect.

Electric Problem: MP Tray Paper Size Display Error

Troubleshooting when MP tray paper size display is incorrect.

Electric Problem: Paper Jam Indication at Power On

Troubleshooting paper jams indicated at power-on.

Electric Problem: Front Cover Sensor Error

Troubleshooting when front cover open message appears with cover closed.

Electric Problem: Paper Conveying Unit Sensor Error

Troubleshooting when paper conveying unit open message appears with unit closed.

Electric Problem: Duplex Cover Sensor Error

Troubleshooting when duplex cover open message appears with cover closed.

Electric Problem: Paper Conveying Cover Sensor Error

Troubleshooting when paper conveying cover open message appears with cover closed.

1-4-9 Mechanical problems

Mechanical Problem: No Primary Paper Feed

Troubleshooting for issues related to no primary paper feed.

Mechanical Problem: No Secondary Paper Feed

Troubleshooting for issues related to no secondary paper feed.

Mechanical Problem: Skewed Paper Feed

Troubleshooting for skewed paper feed issues.

Mechanical Problem: Multiple Sheets Fed

Troubleshooting for multiple sheets of paper being fed.

Mechanical Problem: Paper Jams

Troubleshooting steps for general paper jams.

Mechanical Problem: Toner on Conveying Path

Troubleshooting for toner contamination on the paper conveying path.

Mechanical Problem: Abnormal Noise

Troubleshooting for abnormal noises emanating from the machine.

1-4-10 Send error code

Send Errors: Scan to SMB

Error codes and troubleshooting for scanning to SMB.

Send Errors: Scan to FTP

Error codes and troubleshooting for scanning to FTP.

Send Errors: Scan to E-mail

Error codes and troubleshooting for scanning to E-mail.

1-4-11 Error codes

Error Code Overview

General classification and description of error codes.

General Error Code Classification Table

General classification and description of various error codes.

Error Codes: U004XX (Interrupted Phase B)

Error code table for U004XX series related to interrupted phase B.

Error Codes: U006XX (Unit Problems)

Error code table for U006XX series related to unit problems.

Error Codes: U008XX (Page Transmission Error)

Error code table for U008XX series related to page transmission errors.

Error Codes: U009XX (Page Reception Error)

Error code table for U009XX series related to page reception errors.

Error Codes: U010XX (G3 Transmission)

Error code table for U010XX series related to G3 transmission.

Error Codes: U011XX (G3 Reception)

Error code table for U011XX series related to G3 reception.

Error Codes: U017XX (V.34 Transmission)

Error code table for U017XX series related to V.34 transmission.

Error Codes: U018XX (V.34 Reception)

Error code table for U018XX series related to V.34 reception.

1-4-12 Printing System Troubleshooting

Printing System Troubleshooting: Error Code List

List of error codes, their conditions, causes, and corrective measures.

Related product manuals