Kyocera TASKalfa 5551ci - Send Errors: Scan to E-mail

2L6/2N6/2N5/2N4-4
1-4-304
(3) Scan to E-mail error codes
2231 Connection with the FTP server has
failed.
(FTPS communication)
1. Confirm device's network parameters.
2. Confirm the network parameters the device is con-
nected.
3101 FTP server responded with an error. 1. Confirm device's network parameters.
2. Confirm the network parameters the device is con-
nected.
3. Check the FTP server.
Code Contents Check procedures/corrective measures
1101 SMTP/POP3 server does not exist on
the network.
1. Check the SMTP/POP3 server name.
2. Confirm device's network parameters.
3. Confirm the network parameters the device is con-
nected.
1102 Login to the SMTP/POP3 server has
failed.
1. Confirm user name and password.
2. Check the SMTP/POP3 server.
1104 The domain the destined address
belongs is prohibited by scanning
restriction.
1. Confirm device's SMTP parameters.
1105 SMTP protocol is not enabled. 1. Confirm device's SMTP protocols.
1106  1. Confirm device's SMTP protocols.
2101 Connection to the SMTP/POP3 server
has failed.
1. Check the SMTP/POP3 server name.
2. Confirm that the LAN cable is properly connected to
the device.
3. Check the SMTP/POP3 port number.
4. Confirm device's network parameters.
5. Confirm the network parameters the device is con-
nected.
6. Check the SMTP/POP3 server.
2102 Connection to the SMTP/POP3 server
has failed.
(Connection timeout)
1. Check the SMTP/POP3 server name.
2. Check the SMTP/POP3 port number.
3. Confirm device's network parameters.
4. Confirm the network parameters the device is con-
nected.
5. Check the SMTP/POP3 server.
2103 The server cannot establish communi-
cation.
1. Check the SMTP/POP3 server name.
2. Check the SMTP/POP3 port number.
3. Confirm device's network parameters.
4. Confirm the network parameters the device is con-
nected.
5. Check the SMTP/POP3 server.
2201 Connection to the SMTP/POP3 server
has failed.
1. Confirm device's network parameters.
2. Confirm the network parameters the device is con-
nected.
Code Contents Check procedures/corrective measures