Kyocera TASKalfa 5052ci

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10-61

Troubleshooting > Clearing Paper Jams

Close the duplex unit (A5).

Remove any jammed paper.

Return the cover to the original position.

Pull Cassette 2 out toward you until it stops.

Main Page

Default Chapter3
- Table of Contents3
Overview12
Machine Features13
Color and Image Quality Functions18
- Basic Color Modes18
- Adjusting Image Quality and Color19
Guides Provided with the Machine21
About the Operation Guide (this Guide)23
- Structure of the Guide23
- Conventions Used in this Guide24
Menu Map27
1 Legal and Safety Information50
Notice51
- Safety Conventions in this Guide51
- Environment52
- Precautions for Use53
- Laser Safety (Europe)54
- Safety of Laser Beam (Usa)55
- Safety Instructions Regarding the Disconnection of Power56
- Compliance and Conformity56
- Radio Tag Technology56
- Other Precautions (for Users in California, the United States)56
- Warranty (the United States and Canada)57
- Legal Restriction on Copying/Scanning59
- En Iso 777959
- Ek1-Itb 200059
- Wireless Connection (Mexico Only)59
- Security Precautions When Using Wireless LAN (if Equipped)59
- Limited Use of this Product (if Equipped)60
- Legal Information61
- Energy Saving Control Function67
- Automatic 2-Sided Print Function67
- Resource Saving - Paper67
- Environmental Benefits of "Power Management67
- Energy Star (ENERGY STAR®) Program67
2 Installing and Setting up the Machine68
Part Names (Machine Exterior)69
Part Names (Connectors/Interior)71
Part Names (with Optional Equipments Attached)72
Connecting the Machine and Other Devices73
Connecting Cables74
- Connecting LAN Cable74
- Connecting USB Cable75
- Connecting the Power Cable75
Power On/Off76
- Power on76
- Power off76
Using the Operation Panel77
- Operation Panel Keys77
- Adjusting the Operation Panel Angle78
- Assigning Functions to Function Keys79
Touch Panel81
- Home Screen81
- Display for Device Information85
- Display Setting Screen85
- Functions Key86
- Using the Screen86
- Display of Keys that Cannot be Set87
- Original Preview87
- Zoom out88
- Entering Numbers90
- Using the Enter Key91
- Using the Quick No. Search Key91
- Help Screen92
- Accessibility Functions (Magnifying the View)93
Login/Logout94
- Login94
- Logout95
Default Settings of the Machine96
- Setting Date and Time96
Network Setup97
- Configuring the Wired Network97
- Configuring the Wireless Network99
- Setting Wi-Fi Direct103
- Configuring NFC105
Energy Saver Function106
- Low Power Mode106
- Sleep106
- Auto Sleep107
- Sleep Rules (Models for Europe)107
- Sleep Level (Energy Saver) (Models Except for Europe)107
- Energy Saver Recovery Level107
- Weekly Timer Settings107
- Power off Timer (Models for Europe)108
Quick Setup Wizard109
Installing Software112
- Software on DVD (Windows)112
- Installing Software in Windows113
- Custom Install115
- Uninstalling the Software118
- Uninstall the Software119
- Installing Software in Mac Computer120
- Setting TWAIN Driver122
- Setting WIA Driver124
Checking the Counter125
Additional Preparations for the Administrator126
- Sending Documents to a PC126
- Strengthening the Security126
Command Center RX128
- Accessing Command Center RX129
- Changing Security Settings130
- Changing Device Information131
- E-Mail Settings132
- Registering Destinations136
- Creating a New Custom Box137
- Printing a Document Stored in a Custom Box138
Transferring Data from Our Other Products140
- Migrating the Address Book140
3 Preparation before Use146
Loading Paper147
- Precaution for Loading Paper147
- Selecting the Paper Feeder Units148
- Loading in Cassette 1149
- Loading in Cassette 2152
- Loading Envelopes or Cardstock in the Cassettes155
- Loading in the Large Capacity Feeder158
- Loading in the Side Feeder160
Precautions for Outputting Paper162
- Paper Stopper162
- Envelope Stack Guide162
- Stack Level Adjuster163
Preparation for Sending a Document to a Shared Folder in a PC164
- Making a Note of the Computer Name and Full Computer Name164
- Making a Note of the User Name and Domain Name165
- Creating a Shared Folder, Making a Note of a Shared Folder166
- Configuring Windows Firewall169
Registering Destinations in the Address Book174
- Adding a Destination (Address Book)174
  - Editing Address Book Entries179
  - Deleting Address Book Entries180
- Adding a Destination on One Touch Key (One Touch Key)181
4 Printing from PC183
- Printer Driver Properties Screen184
- Displaying the Printer Driver Help185
- Changing the Default Printer Driver Settings (Windows 8.1)185
Printing from PC186
- Printing on Standard Sized Paper186
- Printing on Non-Standard Sized Paper188
- Banner Printing191
- Canceling Printing from a Computer197
Printing from the Handheld Device198
- Printing by Airprint198
- Printing by Google Cloud Print198
- Printing by Mopria198
- Printing with Wi-Fi Direct198
- Printing with NFC199
Printing Data Saved in the Printer200
- Specifying the Job Box from a Computer and Storing the Job200
- Printing Documents from Private Print Box201
- Deleting the Documents Stored in the Private Print Box201
- Printing Document from Stored Job Box202
- Deleting the Documents Stored in the Stored Job Box202
- Printing Document from Quick Copy Box203
- Deleting the Documents Stored in the Quick Copy Box203
- Printing Document from Proof and Hold Box204
- Deleting the Documents Stored in the Proof and Hold Box204
Monitoring the Printer Status (Status Monitor)205
- Accessing the Status Monitor205
- Exiting the Status Monitor205
- Quick View State205
- Printing Progress Tab206
- Paper Tray Status Tab206
- Toner Status Tab206
- Alert Tab207
- Status Monitor Context Menu207
- Status Monitor Notification Settings208
5 Operation on the Machine209
Loading Originals210
- Placing Originals on the Platen210
- Loading Originals in the Document Processor211
- Place the Originals212
Loading Paper in the Multi Purpose Tray214
- The Operation Panel215
Program218
- Registering Programs219
- Recalling Programs219
- Editing Programs220
- Deleting Programs220
Application221
- Installing Applications221
- Activating Applications222
- Deactivating Applications223
- Uninstalling Applications224
Registering Shortcuts (Copy, Send, and Document Box Settings)225
- Adding Shortcuts225
- Editing Shortcuts226
- Deleting Shortcuts226
Copying227
- Basic Operation227
- Proof Copy229
- Interrupt Copy230
- Canceling Jobs230
Frequently-Used Sending Method231
Sending Document Via E-Mail232
- Configuring Settings before Sending232
- Sending Scanned Document Via E-Mail232
Sending Document to Desired Shared Folder on a Computer (Scan to PC)233
- Configuring Settings before Sending233
- Sending Document to Desired Shared Folder on a Computer233
Sending Document to Folder on an FTP Server (Scan to FTP)236
- Configuring Settings before Sending236
- Sending Document to Folder on an FTP Server236
Scanning Using TWAIN or WIA238
- Configuring Settings before Sending238
- Scanning Document Using Application238
Scanning Document Stored in a Custom Box239
- Configuring Settings before Sending239
- Scanning Document Stored in a Box239
Useful Sending Method240
WSD Scan241
- Installing the Driver241
- Executing WSD Scan242
DSM Scan244
- Configuring Settings before Sending244
- Executing DSM Scan244
Scanning with File Management Utility246
- Configuring Settings before Sending246
- Using FMU Connection to Scan an Original246
Sending to Different Types of Destinations (Multi Sending)247
Send to Me (E-Mail)248
- Configuring Settings before Sending248
- Sending a Document to the Mail Address of the Logged in User248
Canceling Sending Jobs249
Handling Destination250
- Specifying Destination250
- Choosing from the Address Book250
- Choosing from the One Touch Key252
- Choosing from the Speed Dial252
- Checking and Editing Destinations253
- Confirmation Screen of Destinations254
- Recall255
How to Use the FAX Function256
Using Document Boxes257
- What Is Custom Box257
- What Is Job Box257
- What Is Removable Memory Box258
- Fax Box258
- Basic Operation for Document Box258
- Document List259
- Creating a New Custom Box262
- Editing Custom Box263
- Deleting Custom Box264
- Storing Documents to a Custom Box264
- Printing Documents in Custom Box265
- Saving Scanned Documents to a Custom Box266
- Sending Documents in Custom Box266
- Sending Documents in Custom Box to E-Mail Address of Logged in User267
- Moving Documents in Custom Box269
- Copying Documents in Custom Box into Other Boxes269
- Copying Documents in Custom Box to Removable Memory270
- Joining Documents in Custom Box270
- Deleting Documents in Custom Box271
Job Box272
- Outputting Repeat Copy Jobs272
- Form for Form Overlay272
Operating Using Removable USB Memory274
- Printing Documents Stored in Removable USB Memory274
- Saving Documents to USB Memory (Scan to USB)276
- Check the USB Memory Information277
- Removing USB Memory277
Using the Internet Browser278
- Launching and Exiting the Browser278
- Using the Browser Screen279
Manual Staple280
- Load the Paper281
6 Using Various Functions282
Functions Available on the Machine283
- About Functions Available on the Machine283
- How to Select Functions283
- Copy283
- Send286
- Custom Box (Store File, Printing, Send)289
- Removable Memory (Store File, Printing Documents)295
Functions298
- Original Size299
- Paper Selection300
- Mixed Size Originals301
- Original Orientation304
- Fold305
- Collate/Offset306
- Staple/Punch307
- Paper Output311
- Density312
- Original Image312
- Ecoprint313
- Color Selection313
- Color Balance315
- Hue Adjustment316
- One-Touch Image Adjust317
- Sharpness319
- Contrast319
- Background Density Adj. (Background Density Adjustment)320
- Saturation320
- Prevent Bleed-Thru321
- Trapping321
- Zoom322
- Combine325
- Margin/Centering, Margin, Centering327
- Border Erase328
- Booklet330
- Duplex333
- Cover336
- Form Overlay337
- Erase Shadowed Areas338
- Insert Sheets/Chapters340
- Memo Page341
- Poster342
- Image Repeat343
- Text Stamp344
- Bates Stamp347
- Continuous Scan350
- Auto Image Rotation350
- Negative Image351
- Mirror Image351
- Job Finish Notice351
- File Name Entry352
- Priority Override352
- Repeat Copy353
- OHP Backing Sheet354
- DP Read Action355
- Skip Blank Page355
- 2-Sided/Book Original, Book Original356
- Sending Size357
- File Format358
- Pdf Encryption Functions360
- File Separation362
- Scan Resolution362
- E-Mail Subject/Body363
- Send and Print363
- Send and Store363
- FTP Encrypted TX364
- File Size Confirmation364
- Delete after Printed364
- Delete after Transmitted364
- Storing Size365
- Long Original365
- Encrypted PDF Password366
- JPEG/TIFF Print366
- XPS Fit to Page366
7 Status/Job Cancel367
Checking Job Status368
- Details of the Status Screens369
- Checking Detailed Information of Jobs374
Checking Job History375
- Checking the Detailed Information of Histories376
- Sending the Log History376
Job Operation377
- Pause and Resumption of Jobs377
- Canceling of Jobs377
  - Priority Override for Waiting Jobs377
  - Reordering Print Jobs378
- Device/Communication379
- Checking the Remaining Amount of Toner and Paper (Paper/Supplies)380
Setup and Registration (System Menu)381
- Operation Method382
- System Menu382
- System Menu Settings384
- Counter387
- Cassette/Mp Tray Settings387
- Mp Tray Setting388
- Common Settings390
  - Keyboard Layout391
  - Error Handling396
  - Orientation Confirmation398
  - Color Toner Empty Action398
  - Function Defaults398
  - System Stamp402
  - Offset Documents by Job408
  - Offset One Page Documents409
  - Message Banner Print410
  - Customize Status Display410
  - Message Board Settings411
  - Remote Printing411
- Home412
- Copy413
- Send414
- Document Box/Removable Memory419
- Fax420
- Printer420
- Report423
- System/Network428
  - Protocol Settings435
  - Security Settings439
  - Optional Network440
  - Security Level443
  - Interface Block Setting443
  - Data Security444
  - Optional Function446
  - Bluetooth Settings446
  - Restart Entire Device446
- Edit Destination447
- User Login/Job Accounting448
- User Property448
- Date/Timer/Energy Saver448
- Adjustment/Maintenance452
- Internet455
- Application455
9 User Authentication and Accounting (User Login, Job Accounting)456
- Overview of User Login Administration457
- Enabling User Login Administration458
- Setting User Login Administration460
- Using User Login Administration488
  - Login/Logout488
- Overview of Job Accounting489
Enabling Job Accounting490
- Job Accounting Access491
Job Accounting (Local)492
- Adding an Account492
- Restricting the Use of the Machine494
- Editing an Account495
- Deleting an Account496
- Job Accounting for Printing497
- Job Accounting for Scan Using TWAIN498
- Job Accounting for Scan Using WIA499
- Job Accounting for the FAX Transmitted from a Computer500
Configuring Job Accounting501
- Default Setting501
- Counting the Number of Pages Printed504
- Print Accounting Report506
Using Job Accounting507
- Login/Logout507
Apply Limit508
Copy/Printer Count509
Unknown User Settings510
- Unknown ID Job510
- Registering Information for a User Whose ID Is Unknown511
10 Troubleshooting512
Regular Maintenance513
- Cleaning513
- Cleaning Glass Platen513
- Cleaning Inside of the Document Processor513
- Cleaning Slit Grass514
- Toner Container Replacement515
- Replace the Waste Toner Box518
- Loading Paper520
- Replacing Staples (Inner Finisher)521
- Replacing Staples (1,000-Sheet Finisher)523
- Replacing Staples (4,000-Sheet Finisher)524
- Replacing Staples (Folding Unit)526
- Disposing of the Punch Waste528
Troubleshooting534
- Solving Malfunctions534
- Machine Operation Trouble534
- Printed Image Trouble539
- Color Printing Trouble541
- Responding to Messages542
Adjustment/Maintenance560
- Overview of Adjustment/Maintenance560
- Color Registration Procedure560
- Tone Curve Adjustment564
- Drum Refresh565
- Calibration565
- Laser Scanner Cleaning566
- Developer Refresh566
Clearing Paper Jams567
- Jam Location Indicators567
- Remove any Jammed Paper in Cassette 1568
- Remove any Jammed Paper in Cassette 2571
- Remove any Jammed Paper in Cassette 3 (1,500-Sheet×2)574
  - Remove any Jammed Paper in Cassette 3 (1,500-Sheet×2)576
  - Remove any Jammed Paper in Cassette 4 (1,500-Sheet×2)578
- Remove any Jammed Paper in Cassette 5 (Side Feeder)581
- Remove any Jammed Paper in the Multi Purpose Tray583
- Remove any Jammed Paper in Right Cover 1584
  - Remove any Jammed Paper in Right Cover 2 (500-Sheet×2)588
  - Remove any Jammed Paper in Right Cover 2 (1,500-Sheet×2)589
- Remove any Jammed Paper in the Bridge Unit591
- Remove any Jammed Paper in the Mailbox592
- Remove any Jammed Paper in the Inner Finisher593
- Remove any Jammed Paper in the Document Processor (Reverse Automatic)594
- Remove any Jammed Paper in the Document Processor (Dual Scan)596
- Remove any Jammed Paper in the 1,000-Sheet Finisher597
- Remove any Jammed Paper in the 4,000-Sheet Finisher (Inner)600
- Remove any Jammed Paper in the 4,000-Sheet Finisher (Tray A)601
- Remove any Jammed Paper in the 4,000-Sheet Finisher (Tray B)605
- Remove any Jammed Paper in the Folding Unit608
- Remove any Jammed Paper in the Folding Tray613
Clearing a Staple Jam618
- Clearing a Staple Jam of the Inner Finisher618
- Clearing a Staple Jam of the 1,000-Sheet Finisher620
- Clearing a Staple Jam of the 4,000-Sheet Finisher623
- Clearing a Staple Jam of the Folding Unit625
11 Appendix631
Optional Equipment632
- Overview of Optional Equipment632
- Optional Applications638
- Starting Application Use638
- Checking Details of Application639
Character Entry Method640
- Entry Screens640
- Entering Characters642
Paper643
- Basic Paper Specifications643
- Supported Paper643
- Choosing the Appropriate Paper644
- Moisture Content644
- Special Paper646
- Machine646
Specifications650
- Machine650
- Copy Functions653
- Printer Functions655
- Scanner Functions656
- Document Processor656
- Paper Feeder (500-Sheet×2)657
- Large Capacity Feeder (1,500-Sheet×2)657
- Side Feeder (3,000-Sheet)658
- Inner Finisher658
- Punch Unit (for Inner Finisher)658
- 1,000-Sheet Finisher659
- 4,000-Sheet Finisher659
- Punch Unit (for 1,000-Sheet/4,000-Sheet Finisher)660
- Mailbox660
- Folding Unit661
- Job Separator Tray661
- Banner Tray662
Glossary663
- Apple Talk663
- Auto Paper Selection663
- Custom Box663
- Default Gateway663
- Ecoprint Mode664
- Printer Driver666
- Ram Disk666
- Status Page666
- Subnet Mask666
Index668

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