Chapter 4. Troubleshooting
This chapter gives solutions to some printer problems you may have
.
General problems
※
The lights on the control panel do not come on.
Make sure that the power supply cables are correctly plugged into the
printer, the power unit, and to the power outlet.
Make sure that power is supplied to the power outlet. If the outlet is
controlled by a switch or timer, use another outlet.
Printing problems
※
The ERROR light is On (not blinking), and heard beeper sound but
nothing is printed.
First, turn off the printer and check if cutter was seized.
If there is no cutter seized and the print head is not overheated, turn
off the printer and turn it back on after about 10 seconds.
※
The ERROR light is blinking.
Make sure that the printer cover is properly closed. Press the printer
cover audibly clicks into place.
If the ERROR light is still flashing, contact a qualified service person.
※
If the PAPER “Orange” light is On,
The paper roll is at or near end. Check you stock to prepare a new
paper roll.
※
If the PAPER “Red” light is On,
The paper roll is at or near the end. Install a new paper roll. See
Chapter 1 for instructions.
4-1
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