7 Customer Service
description of the problem. Place the Shipment Cover Letter in the box
with the item(s) being returned. Return the authorized item(s) per
shipping instructions.
Shipping instructions:
• Be sure to obtain a RMA number.
• Include the Shipment Cover Letter.
• Ship only the items that are authorized.
• Use the original boxes to avoid damages during transportation.
• Remove cooling water from the laser!
• Use antistatic bags for computer boards!
• Ship returned items to:
LaVision GmbH
Anna-Vandenhoeck-Ring 19
D-37081 Goettingen
Germany
Note: Shipments received by LaVision without a RMA number may be
refused.
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