29
Extended guide
19. Most common problems
1
The coffee is too cold when dispensed
a. The machine has not reached its operating temperature yet.
b. The lterholder has not been heated adequately.
2
The coffee is dispensed too quickly and without cream
a. Grind the coffee more nely or use a ner ground coffee.
b. Increase the coffee quantity in the lterholder.
c. Press the coffee more rmly.
d. Change the coffee blend.
e. If the above suggestions do not improve the result in the cup, test the machine with
the blind lter: insert the blind lter into the lterholder, x the lterholder into the group
head and raise the group lever. If the manometer does not reach the green zone with
the blind lter, contact your reseller for a proper check.
3
The coffee is not dispensed or is only dispensed in drops
a. Grind the coffee more coarsely or use a coarser ground coffee.
b. Reduce the coffee quantity in the lterholder.
c. Press the coffee less.
d. Run a backushing procedure to clean the essential parts of your coffee machine,
see Chapter 17.
e. If the above suggestions do not improve the result in the cup, test the machine with
the blind lter: insert the blind lter into the lterholder, x the lterholder into the group
head and raise the group lever. If the manometer does not reach the green zone with
the blind lter, contact your reseller for a proper check.
4
The LCC does not light up and the machine does not work
a. Check if the plugs of the power cable are correctly inserted.
b. The power cable could be damaged, contact the service centre.
5
The machine does not dispense steam
a. The holes at the end of the steam/hot water wand are obstructed, free the holes
with the aid of a needle.
b. Make sure the steam boiler is turned on.
6
The power is on, but the set temperature is not reached
a. The circuit breaker is interrupted, please contact the service center.
b. The LCC is not working, please contact the service center.
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