Chapter 9. Help and support
Self-help resources
Use the following self-help resources to learn more about the computer and troubleshoot problems.
Resources How to access?
Troubleshooting and frequently asked questions
•
https://www.lenovo.com/tips
• https://forums.lenovo.com
Accessibility information
https://www.lenovo.com/accessibility
Reset or restore Windows
• Use Lenovo recovery options.
1. Go to
https://support.lenovo.com/
HowToCreateLenovoRecovery
.
2. Follow the on-screen instructions.
• Use Windows recovery options.
1. Go to
https://pcsupport.lenovo.com.
2. Detect your computer or manually select your
computer model.
3. Click Diagnostics ➙ Operating System
Diagnostics and then follow the on-screen
instructions.
Use the Vantage app to:
• Configure device settings.
• Download and install UEFI BIOS, drivers and firmware
updates.
• Secure you computer from outside threats.
• Diagnose hardware problems.
• Check the computer warranty status.
• Access User Guide and helpful articles.
Note: The available features vary depending on the
computer model.
Type Vantage in the Windows search box.
Product documentation:
• Safety and Warranty Guide
• Generic Safety and Compliance Notices
• Setup Guide
• This User Guide
• Regulatory Notice
Go to
https://pcsupport.lenovo.com. Then, follow the on-
screen instructions to filter out the documentation you
want.
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