Failure to re-pair the watch with the Letsfit app on
your smartphone
1. Swipe up the home screen of watch and tap ” ” and
choose "Reset". The information on the watch will be reset
and the watch will be restarted.
2. Select the watch language on the watch and enter the QR code
interface as instructed.
3. Use the Letsfit app to scan the QR code displayed on your
watch to pair.
If you still fails to connect the watch to the app, please kindly
take the following steps:
1. Make sure your smartphone’s Bluetooth is enabled and make
sure the watch is not connected to other smartphones.
2. Search this device in the app to pair (Go to the "Device" page
→ "Pair device" → "E22").
3. Make sure the distance between your smartphone and the
watch does not exceed 0.5 meters and keep the watch screen
always on when pairing.
Occasional failure to connect with Bluetooth
Reboot your smartphone or restart your smartphone’s Bluetooth.
Failure to receive message / calls notifications
Message / call notification function works when the watch
connects to your smartphone via the app. Please kindly refer to
the following tips:
1. Go to your smartphone Settings, find the Letsfit app, enable
the Location and all Notifications.
2. Enable your phone’s Bluetooth and go to the Letsfit app to pair
the watch.
3. Open the app. Go to the "Device" page → "Notification Alerts",
turn on "Notification Alerts".
4. Make sure the "Do Not Disturb" function is not enabled on the
watch.
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FAQs
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