Description Where to find
KnowledgeBase
The KnowledgeBase is a searchable database that
gives you information such as troubleshooting your
printer and printing ideas.
Visit our Web site at www.lexmark.com.
1 Click customer support.
2 Click Technical Support.
3 Select your printer family.
4 Select your printer model.
5 Type a term to search, or click one of the links.
Customer care
This area gives you access to technical support,
publications, warranty status, drivers and downloads,
and rebates and promotions; tells you how to find a
retail location near you, contact a sales representative,
register your printer, and check order status; and gives
information about parts, service providers, and safety.
Visit our Web site at www.lexmark.com.
1 Click customer support.
2 Select the link for the information you need.
Ordering supplies
You can order supplies such as cartridges and paper
from our Web site.
Visit our Web site at www.lexmark.com.
1 Click Products & Supplies.
2 Click Supplies.
3 Select the link for the information you need.
Limited Warranty information
Lexmark International, Inc. furnishes a limited warranty
that this printer will be free of defects in material and
workmanship for a period of 12 months after the original
date of purchase.
To view the limitations and conditions of this limited
warranty, see the Statement of Limited Warranty included
with this unit or set forth at www.lexmark.com.
1 Click customer support.
2 Click Warranty Information.
3 Click Statement of Limited Warranty for Inkjet &
All-In-One Printers.
4 Scroll through the Web page to view the warranty.
Customer support
Description Where to find
Telephone support
Call us at (800) 332-4120.
Monday–Friday (8:00 AM–11:00 PM EST)
Saturday (Noon–6:00 PM EST)
Note: Phone number and support times may change without
notice.
E-mail support For e-mail support, visit our Web site: www.lexmark.com.
1 Click customer support.
2 Click Technical Support.
3 Select your printer family.
4 Select your printer model.
5 From the Support Tools section, click e-Mail Support.
6 Complete the form, and then click Submit Request.
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