Scan troubleshooting.........................................................................................................................65
Scanner does not respond..........................................................................................................................65
Scan was not successful.............................................................................................................................66
Scanning takes too long or freezes the computer.......................................................................................66
Poor scanned image quality........................................................................................................................66
Partial document or photo scans................................................................................................................67
Cannot scan to an application.....................................................................................................................67
Fax troubleshooting...........................................................................................................................67
Tips for faxing using the Imaging Studio.....................................................................................................67
Cannot send or receive a fax......................................................................................................................67
Cannot print a fax or received fax has poor print quality.............................................................................68
Received fax is blank..................................................................................................................................68
Jams and misfeeds troubleshooting..................................................................................................68
Paper jam in the printer...............................................................................................................................68
Paper jam in the paper support...................................................................................................................68
Paper or specialty media misfeeds.............................................................................................................69
Printer does not feed paper, envelopes, or specialty media.......................................................................69
Banner paper jams......................................................................................................................................69
Memory card troubleshooting............................................................................................................70
Memory card cannot be inserted................................................................................................................70
Nothing happens when a memory card is inserted.....................................................................................70
Error messages on display.........................................................................................................................70
Error messages.................................................................................................................................71
Alignment problem............................................................................................................................71
Cartridge Error....................................................................................................................................71
Cartridge missing...............................................................................................................................72
Change paper or photo size setting.......................................................................................72
Clear the carrier jam...................................................................................................................72
Clear the paper jam.......................................................................................................................72
Color ink low........................................................................................................................................72
Could not detect a proof sheet...................................................................................................72
Computer not connected....................................................................................................................73
Insert camera/memory card.............................................................................................................73
Invalid photo/paper size selection...........................................................................................73
Load paper...........................................................................................................................................73
No images have been selected......................................................................................................73
No photo/paper size selection has been made......................................................................73
No photo files found.........................................................................................................................73
No proof sheet information............................................................................................................73
Only one device or media card is allowed..........................................................................74
Paper skewed, please reposition................................................................................................74
Change paper size setting..........................................................................................................74
PictBridge Communications Error.................................................................................................74
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